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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2014984/original/2014984.jpg?1690781161)
Dileep C.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Quick, Resembled and Future Proof Software
Likeliness to Recommend
What differentiates Jira from other similar products?
The Ticket Assigning System is similar where the Kanban Board differentiates from the other software.
What is your favorite aspect of this product?
The Data Extract Countability Board present
What do you dislike most about this product?
The information that would be needed should also be displayed while hovered.
What recommendations would you give to someone considering this product?
Yes, would be recommending everyone who so ever is using mediocre software.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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Vidhi A.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differentiates itself from other similar products through its highly customizable workflows, robust integration capabilities, and strong focus on agile project management, making it particularly suited for software development teams.
What is your favorite aspect of this product?
My favorite aspect of Jira is its flexibility in customizing workflows and issue types, allowing teams to tailor the tool to their specific project management needs and processes.
What do you dislike most about this product?
One of the main drawbacks of Jira is its complexity and steep learning curve, which can be overwhelming for new users and may require significant time to fully understand and utilize effectively.
What recommendations would you give to someone considering this product?
I recommend thoroughly evaluating your team's specific project management needs and investing time in training and customization to fully leverage Jira's capabilities for optimal productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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MOHAMMED THARIK K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Manage , organise and build together
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA always a agile methodology and helps to achieve the project goals as planned
What is your favorite aspect of this product?
Task management and change request creation
What do you dislike most about this product?
Sometimes we can’t integrate JIRA with the change request items if it is more than one
What recommendations would you give to someone considering this product?
Best one to manage and collaboration in large projects
Pros
- Helps Innovate
- Continually Improving Product
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
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