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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
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Kismat g.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Has practical features
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out from other similar products due to its versatility, offering a flexible framework that can be customized to suit various project workflows and methodologies. Its robust issue tracking and workflow management capabilities, coupled with strong support for agile methodologies, make it a popular choice for software development teams. Jira's extensive integration ecosystem, customization options, and reporting features provide a comprehensive project management solution. With a large user community and excellent support resources, Jira continues to be a top choice for organizations seeking an efficient and collaborative tool for pr
What is your favorite aspect of this product?
One of the commonly appreciated aspects of Jira is its flexibility and customizability. The ability to adapt Jira to suit different project workflows and methodologies is highly valued by users. Its customizable fields, issue types, workflows, and permission schemes allow teams to tailor the tool to their specific needs, making it a versatile and adaptable solution for project management and issue tracking.
What do you dislike most about this product?
Common concerns or challenges that users have reported include a steep learning curve for beginners, complex configuration options that may require technical expertise, and occasional performance issues with larger datasets or complex workflows. It's important to note that these concerns can vary based on individual experiences and requirements. Despite any potential drawbacks, Jira remains a widely used and highly regarded project management tool.
What recommendations would you give to someone considering this product?
I have a few recommendations to help someone get started. First, take the time to clearly define your requirements and goals, understanding your team's workflow and collaboration needs. Next, plan the implementation carefully, considering factors like team size, customizations, and integrations. Invest in training and documentation resources provided by Atlassian to familiarize yourself and your team with the tool's features. Customize Jira to fit your workflow by configuring fields, issue types, and workflows. Explore the Atlassian Marketplace for apps and add
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Rewa P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Nice product for task management
Likeliness to Recommend
What differentiates Jira from other similar products?
features to create task in bulk
What is your favorite aspect of this product?
Task tracking and dashboard to check velocity chart and sprint management
What do you dislike most about this product?
nothing to mention
What recommendations would you give to someone considering this product?
Nice to work on this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Lisa S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Great product
Likeliness to Recommend
What differentiates Jira from other similar products?
Has more features than say Wrike
What is your favorite aspect of this product?
Ability to see tasks and prioritisation as well as what other people are working on
What do you dislike most about this product?
UI and UX can be better -- can be more intuitive and seamless navigation
What recommendations would you give to someone considering this product?
Depends on the industry
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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