What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Shrushti H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

ensures utmost coordination with in team

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

high flexibility and customization

What is your favorite aspect of this product?

very user friendly and tracks every minute detail

What do you dislike most about this product?

he learning curve can be steep, especially for those unfamiliar with agile methodologies or advanced project management tools.

What recommendations would you give to someone considering this product?

user friendly and on point

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Siddharth K.

  • Role: Public Sector
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great product

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

The way task list is organised and work gets done

What is your favorite aspect of this product?

Task drag and drop feature

What do you dislike most about this product?

The comments section where we tag the peers, could have some improvement

What recommendations would you give to someone considering this product?

Satisfied with the current product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harsh G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Best tool for task and project management!!

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira platform has features including built-in reports and dashboards which offer valuable insights into project progress, team performance, and workload distribution. The ability to visualise data through gantt charts and graphs allows us to identify trends, bottlenecks, and areas for improvement.

What is your favorite aspect of this product?

I feel JIRA is a great tool for teams of all sizes, and helps them stay organised and productive during all the stages of the project development cycle. By properly utilising it, one can save a lot of time on tracking progress, assigning tasks, monitoring deadlines etc.

What do you dislike most about this product?

UI/UX can be more smooth. Sometimes the files don't get attached to the ticket first time and throws error.

What recommendations would you give to someone considering this product?

Would definitely recommend this product to anyone looking to reduce the time in tracking the tasks and managing teams. We can easily track our projects and deadlines and visualise the same on a timeline.

Pros

  • Continually Improving Product
  • Effective Service
  • Altruistic
  • Over Delivered

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