What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Yash W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Best issue tracking tool out there

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira is different from others with its issue tracking and project management features, customizable workflows, and integrations with other tools.

What is your favorite aspect of this product?

Issue tracking part which has a lot of customizations and it is feature rich with everything you want in one place

What do you dislike most about this product?

Sometimes it is buggy and crashes if and updating sometimes takes time

What recommendations would you give to someone considering this product?

Have been using it since 5+ years never had to go out for another tool

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Yatharth G.

  • Role: Operations
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product for task managing and tracking

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

JIRA has been helping us to manage multiple products , helps to keep track and counts of bugs , reports , time spend on tickets with various ways to customise accordingly

What is your favorite aspect of this product?

We like the share feature and comments on every jira ticket , It helps to provide quick overview to other colleagues about progress of projects with graphs to understand flow better

What do you dislike most about this product?

It gets little tough to find correct ticket numbers which are relevant to each others .

What recommendations would you give to someone considering this product?

Its a great tool for large projects or for team leads who manages multiple projects and multiple people

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Nisha S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Streamlined Project Management And Issue Tracking

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

ira Software is a versatile project management and issue tracking tool developed by Atlassian. It offers customisable workflows, agile project management support, powerful issue tracking, extensive integration capabilities, and a wide range of features to streamline project management processes.

What is your favorite aspect of this product?

Customisable Workflows, Issue Tracking, Dashboards and Reporting, Jira has It agile boards, backlog management, and sprint planning tools to help teams manage their work effectively. Jira's roadmaps feature enables teams to plan and communicate their long-term goals and project timelines. I

What do you dislike most about this product?

Jira has lot of features and that comes with a learning curve. Jira can be overwhelming for new users due to its extensive feature set and configuration options. While customisation is a strength of Jira, it can also lead to complexity and a lack of consistency if not managed properly.

What recommendations would you give to someone considering this product?

Jira is part of Atlassian suite, Buy confluence, bitbucket along with Jira as well to make best use of it.

Pros

  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Helps Innovate

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