What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Prem s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Software for Task Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It provides many features like Providing user story points, task hours, assigned to the person which differentiates it from other platforms.

What is your favorite aspect of this product?

It provides analyzed report of how many hours we have worked on that task and we can manage task by sharing tasks to different people.

What do you dislike most about this product?

It is hard to understand for beginners as there are no proper enough resources and it provides many features which makes complexity for users

What recommendations would you give to someone considering this product?

This is the trending ticketing tool where you can easily manages tasks between your teammates and it provides an accurate report of the hours that a person did on that tasks.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Shaikh F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best task assignment and tracking tool in market.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

in the project , we can easily track each and every aspect here like how much work is pending time , workflow these are the top features.

What is your favorite aspect of this product?

time tracking of team members: this is a very useful feature with the help of that we can utilize our resources in a good manner.

What do you dislike most about this product?

ui of Jira software is not that much user-friendly .

What recommendations would you give to someone considering this product?

need to improve UI/UX and make it user friendly .

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Pascual G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

A very practical solution in monitoring !!

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The use of templates considering the type of project is quite useful, although it is not exclusive to other platforms, the way it has been implemented is quite efficient. The way notifications are configured is quite simple and allows us to have a degree of freedom over the number and type of notifications we want to receive. The way it has implemented the collaborative environment is very practical and its minimalist dashboard offers visibility and the ability to keep the user focused.

What is your favorite aspect of this product?

Among my favorite elements, I consider that the ability to use the @user in the text and automatically include a user in the comments line increases visibility and keeps those involved informed. The creation of dependencies and subactivities is very practical and allows us to group epic tasks. Its use is not restricted to a computer and keeping us connected through a mobile device is 'something that' is essential today.

What do you dislike most about this product?

I don't really have much to say about any particular disadvantage. Jira does everything that is required to keep a project in constant motion, and its collaborative environment is practical and highly usable. It may be convenient to add more functions for the financial control of projects in the future, which will allow us to determine when a project incurs losses or when we remain 'in accordance with' the budgeted costs considering the execution and the human resources involved.

What recommendations would you give to someone considering this product?

Jirsa is a highly reliable and innovative tool. They can use the free 10-user licensing to familiarize themselves with its use and ensure that it will cover their needs and then migrate to the licensed version with multiple additional functionalities, access to audit logs, administration of user roles and permissions, among other additional tools.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Fair

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