What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jira won the following awards in the Task Management category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Khushi A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Transform Your Work with Jira

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Our Product and Development team was experiencing challenges with daily tickets and workflow management. We resolved this by implementing Jira, a powerful issue-tracking tool that can be tailored to meet the specific needs of our team and projects. Additionally, we integrated Jira with bitbucket and confluence to create a comprehensive solution for tracking all aspects of our tech and product projects. Jira's robust reporting and dashboard features provide us with valuable insights on project progress and performance.

What is your favorite aspect of this product?

Jira is a powerful issue tracking tool that enables users to define and customize workflows according to their specific project management or development processes. It offers seamless integration with a variety of development and collaboration tools like Bitbucket, Confluence, and third-party plugins. Jira is an ideal choice for Agile and Scrum methodologies, providing features like Scrum and Kanban boards, sprint planning, and backlog management. Additionally, Jira provides rich reporting and dashboard facilities.

What do you dislike most about this product?

If you look at it from a product management standpoint, having all operational activities in one tool helps meet user requirements. Therefore, there is nothing to dislike about any Jira software.

What recommendations would you give to someone considering this product?

Before you start using Jira, it is important to take a moment and think about what you want to accomplish with it. Do you need a simple task management system for a small startup, or do you require a more sophisticated project planning tool for a large enterprise? Knowing your requirements will help you select the appropriate Jira plan and avoid any unnecessary features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marly A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Liliane L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Jira Comparisons