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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
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Armen Y.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
It has a lot of integrations with other products and is standard tool for IT organizations.
What is your favorite aspect of this product?
I like the integrations with other products (Slack, Pipelines, etc.)
What do you dislike most about this product?
Sometimes it quite laggy
What recommendations would you give to someone considering this product?
I recommend to setup integrations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Nitish S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
A comprehensive tool for agile project marking
Likeliness to Recommend
What differentiates Jira from other similar products?
jira allows for highly customizable workflow, issue types and fields.
What is your favorite aspect of this product?
jira offers flexibility in managing project with various templates.
What do you dislike most about this product?
jira can become costly, especially for smaller teams.
What recommendations would you give to someone considering this product?
its best for teams that require reporting and detailed tracking.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Client Friendly Policies
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
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Somesh A.
- Role: Consultant
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Dec 2024
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
It has more flexibility and features which enables the user's capabilities and provide ease of working on parallel
What is your favorite aspect of this product?
The status update with drag and drop tasks, prioritisation and the shared story view
What do you dislike most about this product?
Customized emails
What recommendations would you give to someone considering this product?
Go for it... It's going to be game-changer in the day to day work
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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