What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Armen Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

It has a lot of integrations with other products and is standard tool for IT organizations.

What is your favorite aspect of this product?

I like the integrations with other products (Slack, Pipelines, etc.)

What do you dislike most about this product?

Sometimes it quite laggy

What recommendations would you give to someone considering this product?

I recommend to setup integrations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nitish S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A comprehensive tool for agile project marking

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

jira allows for highly customizable workflow, issue types and fields.

What is your favorite aspect of this product?

jira offers flexibility in managing project with various templates.

What do you dislike most about this product?

jira can become costly, especially for smaller teams.

What recommendations would you give to someone considering this product?

its best for teams that require reporting and detailed tracking.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Client Friendly Policies

Cons

  • Less Effective Service

Somesh A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

It has more flexibility and features which enables the user's capabilities and provide ease of working on parallel

What is your favorite aspect of this product?

The status update with drag and drop tasks, prioritisation and the shared story view

What do you dislike most about this product?

Customized emails

What recommendations would you give to someone considering this product?

Go for it... It's going to be game-changer in the day to day work

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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