What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Drag and Drop Prioritization
Shared Task List
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Sneha S.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
helps organize complex projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira tracks backlog and sprints better than other project management tools.
What is your favorite aspect of this product?
Large projects benefit from workflow modification and report production.
What do you dislike most about this product?
Non-technical users may be intimidated.
What recommendations would you give to someone considering this product?
for firms overseeing complex projects that require coordination.
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
Sumit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Evaluating Jira: Is It Right for Your Team?
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differentiates itself with extensive customization, robust Agile support, seamless integrations, advanced reporting, detailed user management, and scalability for teams of all sizes.
What is your favorite aspect of this product?
My favourite aspect of jira is its strong Agile support, including features like Scrum and Kanban boards.
What do you dislike most about this product?
One drawback of jira is that its extensive customization options can sometimes result in overly complicated workflows, making it difficult to maintain consistency and clarity across teams.
What recommendations would you give to someone considering this product?
I recommend clearly defining your workflows before customizing Jira, providing training for users, and regularly refining configurations for simplicity and efficiency.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
NIKKI ..
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Powerful project management tool,yet complex tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out with highly customizable workflows tailored to specific team needs and robust integration with other Atlassian products and third-party tools. Its strong focus on Agile methodologies, including Scrum and Kanban, enhances project management. Powerful reporting and analytics features enable effective progress tracking. The Atlassian Marketplace offers numerous add-ons, extending functionality. With granular user permissions and a strong community, Jira is a top choice for Agile and software development teams.
What is your favorite aspect of this product?
My favorite aspect of Jira is its highly customizable workflows, which allow teams to tailor processes to fit their specific needs and methodologies. The integration capabilities with other Atlassian products and third-party tools enhance collaboration and efficiency. I also appreciate the robust reporting and analytics features, which provide valuable insights into project progress. Additionally, the strong focus on Agile practices, like Scrum and Kanban, makes it ideal for dynamic teams. Overall, Jira’s flexibility and adaptability truly set it apart.
What do you dislike most about this product?
One aspect I dislike about Jira is its steep learning curve for new users, which can be overwhelming initially. The interface, while powerful, can feel cluttered and complex, making navigation challenging at times. Additionally, some users find the configuration options overly complicated, leading to potential misuse or confusion. The pricing structure can also become expensive as teams scale and require more features. Lastly, occasional performance issues can hinder productivity, especially during peak usage times.
What recommendations would you give to someone considering this product?
I recommend taking the time to explore Jira's extensive documentation and tutorials to familiarize yourself with its features and capabilities. Start with a small team to pilot the tool, allowing for a smoother learning curve and adjustments based on feedback. Leverage integrations with other tools your team already uses to maximize efficiency. Customizing workflows early on can help align the tool with your team's processes. Finally, actively engage with the Jira community for support and best practices to enhance your implementation experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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