What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Jerzy F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
The most loved and hated software we have ever had
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is unique. There is a lot of complexity to it which doesn't do perfectly, but there is really not much else out there that solves for it. Currently this is indespensible for managing and tracking the work happeining in agile teams in large organisations, but its really lacking in some of the essentials such as cost management.
What is your favorite aspect of this product?
Its great to have all the work being tracked in one place. I have learned JQL and can easily find and create views of things that are of interest to me, but most people need a lot more simpler interface. Its a tool for technology and widely rejected by business users. It needs a lot of love to be able to get business to use it.
What do you dislike most about this product?
Its just difficult and not all things work properly. Things are hidden in endless menus, and managing and controlling permissions is a challenge. I am not sure if there are any product designers or service designers working at Atlassian, but there really needs to be a complete revisit on how they have approached the usibility of this platform.
What recommendations would you give to someone considering this product?
In a smaller company you can probably do without Jira, but as soon as you are running 10+ tech squads tracking their work starts becoming really challenging. There really isnt much out there that can service delivery an enterprise technology org like Jira for now.
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Caring
Cons
- Charges for Enhancements
- Under Delivered
- Commodity Features
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ADITYA R.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Awesome product
Likeliness to Recommend
What differentiates Jira from other similar products?
features included in Jira , Task management, tracking efftivaly.
What is your favorite aspect of this product?
Favorite aspects is the way manages complex problems efftivaly and reporting system
What do you dislike most about this product?
Need more support team and more attractive UI
What recommendations would you give to someone considering this product?
Take it for project and make you life easy save struggle in project management, task management
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
Prakash A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Jira: Exceptional Project Management Made Simple!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out due to its versatile features, user-friendly interface, and extensive customization options. It offers seamless integration with various tools, robust project tracking capabilities, and a strong support community. These aspects differentiate it from other similar products, making Jira a preferred choice for effective project management across diverse industries.
What is your favorite aspect of this product?
My favorite aspect of Jira is its flexibility and scalability. Whether managing small tasks or large projects, Jira adapts effortlessly to different team sizes and workflows.
What do you dislike most about this product?
One drawback of Jira is its initial learning curve, particularly for users new to agile project management tools.
What recommendations would you give to someone considering this product?
If you're considering Jira, begin by assessing your team's workflow needs. Utilize available resources like documentation and tutorials to familiarize yourself. Start with basic setups, gradually exploring advanced features. Consider investing in training for optimal use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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