What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Joshua R.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and scales with all org sizes

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Probably the largest and most complete sprint tracking product.

What is your favorite aspect of this product?

Easy to use as an end user. All capabilities you'd expect from a product of this size

What do you dislike most about this product?

Time consuming as an end user but for good reason

What recommendations would you give to someone considering this product?

Try it out, PMs and scrum masters will love it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yogesh S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Features: Task Management.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

-Jira integrates seamlessly with a wide variety of third-party tools, including development and testing tools, collaboration platforms, and more. This integration capability enhances its utility within diverse workflows. -Jira is well-known for its support of Agile methodologies. It provides features like Scrum and Kanban boards, sprint planning, and backlog management, making it a preferred choice for Agile project management teams.

What is your favorite aspect of this product?

-Users can create and customize workflows in Jira to match their specific processes, making it adaptable for various types of projects and teams. -Jira simplifies the process of creating and managing issues, allowing users to quickly add, update, and prioritize tasks. This ease of use contributes to a smoother day-to-day workflow. -The platform supports real-time collaboration, making it easy for team members to communicate, share updates, and collaborate on tasks within the platform

What do you dislike most about this product?

-Some users find Jira's extensive customization options and features to be overwhelming, especially for new users. The learning curve can be steep, particularly for those unfamiliar with project management tools or Agile methodologies

What recommendations would you give to someone considering this product?

-Clearly define your project management and issue-tracking requirements. Identify the specific features and functionalities you need to support your team's workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Mercedes A.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Just makes project management easier.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira provides real-time insights into day to day activity across my department. This allows me initiate unlimited , automated actions for most vital work activities I am involved with. I have taken advantage of this to automatically identify old Jira issues and delete sensitive attached files to them, I even have been able to automate email reminders when team members send expense claims without necessary attachments. In summary, I view Jira as valuable to my professional success within the context of my department, because it makes it easier to keep all departmental finances in order and manage daily work tasks as a project

What is your favorite aspect of this product?

Am a lover of Jira extensions and as a team, we leverage tens of them from the Atlassian store to perfect our internal workflow processes. At this moment, I find specific Jira extensions like Misc workflow extension , worklogs and time in status to be very important to day to day operational excellence, for me as a professional.

What do you dislike most about this product?

Document management can be a lot better I believe. Professionally, I will like to be able to manage day on day project management documentations from within Jira, without necessarily needing to integrate Jira with a third party document integration software.

What recommendations would you give to someone considering this product?

For finance teams, I recommend them to consider Jira.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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