What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Joshua R.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and scales with all org sizes
Likeliness to Recommend
What differentiates Jira from other similar products?
Probably the largest and most complete sprint tracking product.
What is your favorite aspect of this product?
Easy to use as an end user. All capabilities you'd expect from a product of this size
What do you dislike most about this product?
Time consuming as an end user but for good reason
What recommendations would you give to someone considering this product?
Try it out, PMs and scrum masters will love it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yogesh S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Great Features: Task Management.
Likeliness to Recommend
What differentiates Jira from other similar products?
-Jira integrates seamlessly with a wide variety of third-party tools, including development and testing tools, collaboration platforms, and more. This integration capability enhances its utility within diverse workflows. -Jira is well-known for its support of Agile methodologies. It provides features like Scrum and Kanban boards, sprint planning, and backlog management, making it a preferred choice for Agile project management teams.
What is your favorite aspect of this product?
-Users can create and customize workflows in Jira to match their specific processes, making it adaptable for various types of projects and teams. -Jira simplifies the process of creating and managing issues, allowing users to quickly add, update, and prioritize tasks. This ease of use contributes to a smoother day-to-day workflow. -The platform supports real-time collaboration, making it easy for team members to communicate, share updates, and collaborate on tasks within the platform
What do you dislike most about this product?
-Some users find Jira's extensive customization options and features to be overwhelming, especially for new users. The learning curve can be steep, particularly for those unfamiliar with project management tools or Agile methodologies
What recommendations would you give to someone considering this product?
-Clearly define your project management and issue-tracking requirements. Identify the specific features and functionalities you need to support your team's workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Mercedes A.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Just makes project management easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides real-time insights into day to day activity across my department. This allows me initiate unlimited , automated actions for most vital work activities I am involved with. I have taken advantage of this to automatically identify old Jira issues and delete sensitive attached files to them, I even have been able to automate email reminders when team members send expense claims without necessary attachments. In summary, I view Jira as valuable to my professional success within the context of my department, because it makes it easier to keep all departmental finances in order and manage daily work tasks as a project
What is your favorite aspect of this product?
Am a lover of Jira extensions and as a team, we leverage tens of them from the Atlassian store to perfect our internal workflow processes. At this moment, I find specific Jira extensions like Misc workflow extension , worklogs and time in status to be very important to day to day operational excellence, for me as a professional.
What do you dislike most about this product?
Document management can be a lot better I believe. Professionally, I will like to be able to manage day on day project management documentations from within Jira, without necessarily needing to integrate Jira with a third party document integration software.
What recommendations would you give to someone considering this product?
For finance teams, I recommend them to consider Jira.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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