What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Sheena G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
My Jira Experience
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira offers a customizable and agile approach to managing projects and tasks.
What is your favorite aspect of this product?
Jira's customizable boards, fields, and filters allow me to create workflows that reflect our team's unique processes and easily adapt them as projects evolve.
What do you dislike most about this product?
While the platform offers extensive documentation and training resources, navigating through its various features and terminology can be overwhelming for beginners.
What recommendations would you give to someone considering this product?
Carefully assess your organization's project management needs and consider factors such as team size, project complexity, and integration requirements
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Fatima R.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Shivam K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Software has strong reporting and analytics tools, helping teams track progress and make data-driven decisions. Its popularity means there's a big community for support. Compared to other options, Jira offers more customization features for workflows and screens, making it a top choice for project management.
What is your favorite aspect of this product?
My favorite aspect of this product is that we can assign user stories to employees and develop the project in manageable chunks. Teams can pick available tasks based on story points from a list. It's user-friendly and continuously improving to meet product managers' needs. Jira easily adapts to agile methodologies and excels in bug tracking, issue creation, and resource management. It's a go-to for assigning tasks, creating stories, and tracking progress.
What do you dislike most about this product?
Jira can feel overwhelming with its many features and customization choices, especially for new users. Although it offers reporting features, it might not match dedicated project management tools in terms of reporting capabilities. The free plan has limited features and user restrictions. Overall, Jira is powerful, but it may not suit everyone's needs perfectly.
What recommendations would you give to someone considering this product?
For someone considering Jira, I'd recommend starting with the basics and gradually exploring more advanced features. It's essential to take advantage of training resources provided by Atlassian to maximize your understanding of the platform. Additionally, customizing Jira wisely and seeking feedback from your team can help ensure that it aligns with your project management needs effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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