What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Vikas A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Awsum product to use

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Ease of use and intuitiveness

What is your favorite aspect of this product?

Task Management

What do you dislike most about this product?

UI can be a bit more simple

What recommendations would you give to someone considering this product?

Have a user training before you start

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Effective Service

Fatima R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Sheena G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

My Jira Experience

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira offers a customizable and agile approach to managing projects and tasks.

What is your favorite aspect of this product?

Jira's customizable boards, fields, and filters allow me to create workflows that reflect our team's unique processes and easily adapt them as projects evolve.

What do you dislike most about this product?

While the platform offers extensive documentation and training resources, navigating through its various features and terminology can be overwhelming for beginners.

What recommendations would you give to someone considering this product?

Carefully assess your organization's project management needs and consider factors such as team size, project complexity, and integration requirements

Pros

  • Helps Innovate
  • Enables Productivity
  • Caring
  • Client Friendly Policies

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