What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Alok S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Superb Product For Agile

Likeliness to Recommend

5 /10

What differentiates Jira from other similar products?

Jira stands out from other similar products primarily due to its flexibility, scalability, and extensive customisation options.

What is your favorite aspect of this product?

Favourite aspect of jira is its flexibility and customisation capabilities.

What do you dislike most about this product?

As a technical consultant I don't see much challenge but sometimes it is complex to use because of it's current user experience.

What recommendations would you give to someone considering this product?

Jira is one of the great tool for Agile practice. So I will definitely recommend it to anyone.

Pros

  • Performance Enhancing
  • Unique Features
  • Security Protects
  • Reliable

Nishant J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Great Product Management collaboration tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Unique Product Management capabilities along with ease of use makes Jira a leader in its capabilities

What is your favorite aspect of this product?

Task Tracking, reporting, Automation features are some of its great aspects for any Organization.

What do you dislike most about this product?

Workflow management, Dependencies tracking, Customization features are very minimal

What recommendations would you give to someone considering this product?

Improve customization features, analytical reporting and workflow management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gautami S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Jira: Most popular & beneficial tool in market!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira has a wide range of services. No other products in the market provide such concise, long list of services. Everything from Task management to sprint planning is handled well in Jira.

What is your favorite aspect of this product?

My favourite aspect has to be the intuitive nature of Jira. When I click on any of the new options to check out the functionality of the feature, the learning curve isn't much. Someone who started in software development to someone with 10+ years of experience in project/agile product management can get hold of Jira quickly. I primarily use it for sprint planning and task management and to regularly update the status of tickets. All this is extremely streamlined and easy to do.

What do you dislike most about this product?

The only thing I dislike about Jira is there's too much information on a single page. Sometimes it gets too overwhelming to use a singular feature. It takes time to navigate and understand features, all this while being on a single page. My advice would be to make Jira less cluttered.

What recommendations would you give to someone considering this product?

Go for it. It is easy to use, preferred my mostly all the companies and organisations, gives great licensing advantages and extremely beneficial if you want to stay on track as an employee.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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