What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Eddy L.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Very Useful tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira stands out with its highly customizable workflows and deep integration with developer tools like GitHub and CI/CD pipelines, making it ideal for software teams. It also offers robust issue-tracking features and built-in Agile project management support for Scrum and Kanban

What is your favorite aspect of this product?

My favourite aspect of Jira is its customizable workflows, which allow teams to design tailored processes for task and issue management. The ability to create custom statuses, transitions, and automation for various task types is just awesome.

What do you dislike most about this product?

What I dislike most about Jira is its complexity and steep learning curve, especially for new users or smaller teams. And performance slowdown on larger projects.

What recommendations would you give to someone considering this product?

I would recommend starting with a basic setup and gradually introducing Jira's advanced features to avoid overwhelming your team. Focus on customizing workflows that align with your specific project processes, and take advantage of Jira’s Agile tools if you use Scrum or Kanban

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Helps Innovate

Gaurav G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Good product

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

JIra has lot of functionalities for different types of software/agile methodologies.

What is your favorite aspect of this product?

Ease of applying any methodology to our work fit.

What do you dislike most about this product?

More resources for new features.

What recommendations would you give to someone considering this product?

It is a fantastic software for projects end to end lifecycle management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Victor L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing product

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Teams may customize Jira to fit their unique organizational structures, workflows, and agile stages of maturity thanks to the platform's high degree of configurable options as compared to other products.

What is your favorite aspect of this product?

Jira's value comes from its ability to facilitate smooth communication and information exchange amongst teams inside a business, ranging from marketing to product development.

What do you dislike most about this product?

Nothing to dislike at the moment.

What recommendations would you give to someone considering this product?

For teams looking for an agile project management tool that facilitates customization and improves teamwork, Jira comes highly recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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