What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Nemanja M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use and reliable.

Likeliness to Recommend

7 /10

What differentiates Jira from other similar products?

Strong brand

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Poor design

What recommendations would you give to someone considering this product?

Easy to use and reliable.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Helps Innovate

Cons

  • Commodity Features

Gregory B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent tool for project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

This is a great tool with robust features to its users it is essential or rather contributes much in the project management varying from the initials to the end-users, for software development it happens to be a very useful and productive tool from development yo their release, it is possible to carry out test and track over the whole process that enables the developer to have the bold release of the product to their customers. With the boards, it is easy to do task management with high visibility upon every workpiece and time tracking and report obtaining help in have close monitoring over the production.

What is your favorite aspect of this product?

It increases the production rate. It is intuitive and user friendly, It has the best functionality. It allows collaboration. It is customizable. It is easy to use.

What do you dislike most about this product?

Nothing to dislike about it.

What recommendations would you give to someone considering this product?

This tool has met our requirements and gone an extra mile than we thought hence I recommend to everyone to give a try to this Software and it will not disappoint you ideas you will find it by yourself that it is a must-use the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Excellent tool for product/project/task management

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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