Jira

What differentiates Jira from other similar products?

Jira Software is used to help Project Managers map out, prioritize, and delegate tasks to teams so that they can flexibly plan their work in ways that are most convenient to them by use of its Kanban, Scrum and Scrumban methodologies. It features a searchable hub of information where users get an overhead view of the company's operational performance. It stores project data when projects are completed for later access.

What is your favorite aspect of this product?

It integrates with all of its projects, like Bitbucket It has dedicated client apps for iOS, and Mac Ridiculous amount of customization and integrations

What do you dislike most about this product?

Features that are "on" by default are overwhelming to users new to Jira Image embedding in tickets via url doesn't work, we always have to upload them Moving lots of cards quickly glitches boards out, you have to do it slowly otherwise when you move a card, it might not actually move

What recommendations would you give to someone considering this product?

It is great to manage a software center or big development teams. It includes all options that are usually needed to manage the product development cycle and it has many customization/configuration options that allow it to adapt to your organization's processes. It is a little too complex for small teams and the effort to customize it may be too much compared with other less complete but still acceptable solutions.

What differentiates Jira from other similar products?

Jira enables high-speed collaboration between development and operations teams.It is the best in class work management solution for organizations organized around projects, unlike Ravetree.

What is your favorite aspect of this product?

First and foremost, I enjoy that JIRA Service Management has a unique Ticket/Case number. It's incredible how simple it is to tag peers. You can also conduct a search using the customer's ticket number or name. I also like how you can "add a participant."

What do you dislike most about this product?

When I run a search for a ticket number or customer name that I am certain exists, JIRA does not provide any results. But I'm not sure if it's a bug

What recommendations would you give to someone considering this product?

The best ticketing tool with all features and ease of use.

What differentiates Jira from other similar products?

It's easy to use and user-friendly. You can maintain all of your tasks through Jira and monitor easily. It saves time during the status calls to show what you have done. From agile boards, backlogs, roadmaps, reports, to integrations and add-ons you can plan track, and manage all your agile software development projects from a single tool.

What is your favorite aspect of this product?

This software is used for bug tracking, issue tracking, and project management. Easy to understand. Anyone can use it easily.

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

Jira Software is an agile project management tool that supports any agile methodology, be it scrum, kanban, or your own unique flavor.