
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews

Martha P.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2022
Optimizes business management of projects and task
Likeliness to Recommend
What differentiates Jira from other similar products?
This platform has a set of complete tools that provides optimal features for planning, task and project management, to ensure compliance with the goals set. It facilitates the synchronization of the work teams with the proposed strategies, with well-defined roadmaps. It allows the teams to visualize data in real time to verify that everything planned is fully complied with. It makes it possible for teams to have better coordination and offers the opportunity to increase the productivity of the company.
What is your favorite aspect of this product?
Jira has an easy-to-use user interface and extensive tracking capabilities that allow you to successfully meet your goals. It offers real-time reports with data that help organize and verify the correct completion of tasks. Supports automatic prioritization of work, creating greater fluidity in tackling tasks. It has the option to view and manage obstacles quickly and in real time. It's easy to add particular tasks to each milestone and the time management features are great.
What do you dislike most about this product?
You need to have your own tool for direct messages between team members. You need to incorporate customization features.
What recommendations would you give to someone considering this product?
I recommend the implementation of Jira for its extensive ability to develop strategic, agile and dynamic planning, with the participation of team members.
Pros
- Reliable
- Caring
- Respectful
- Fair
Please tell us why you think this review should be flagged.
srinivas n.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best Task Management Tool Out There
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is an amazing tool to manage any complex task management scenario. Loads of features are added into this and compared to other tools this is the only tool that has such a breadth of features.
What is your favorite aspect of this product?
Task management, Managing backlog items, automate workflows are some of the features we use and love the most. The best part about Jira is, it requires very little learning and you can become a proficient user in very few days. This tool has the best compatibility with agile methodologies.
What do you dislike most about this product?
Using mobile applications is a little difficult to manage tasks. Considering all other features we really don't have to bother about this.
What recommendations would you give to someone considering this product?
Efficient task management is very critical for any company to manage time and resources properly. With Jira, this can be easily achieved. The reliability of the application is very high. This is another critical point for enterprise companies to choose Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Shashanka B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best Tool For Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has a lot of amazing features and it is built very intuitively. Features are released very soon and they do listen to the customer pain points and get them resolved. Support is amazing. These are present in other products as well, but perfection is what Jira is.
What is your favorite aspect of this product?
Creating Storyboards, Managing backlogs, Drag and Drop features, Adding watch items, there are plenty of features that we love to use in Jira. And yes it doesn't require much training and we can easily become a Pro user of Jira within a very short period.
What do you dislike most about this product?
The mobile application can be improved. Rarely do we see a lag in loading Jira items and this requires reindexing of data. But other than minimal issues, this is one perfect tool for any project management.
What recommendations would you give to someone considering this product?
Efficient management of resources is key to any successful product and this can be achieved easily with Jira as it has all the features which you could really think of. Reporting, Expense, and many more features will keep you on track with your vision. Yes, Jira is the best.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
