What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

88

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Tiruthopu I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best for Task/Defect/Project management

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

We can use it for multiple things like for task management wherein we can create / assign / delete / update any task which we want . Similarly defect management , we can create / edit / assign different bugs and share with developers , managers vice-versa. And on project management , we can divide our project into different chunks and maintain then in the form of tickets which are available in JIRA This makes it different from others !

What is your favorite aspect of this product?

- managing , assigning , creating , deleting jira tickets the way I want is one of the nice feature

What do you dislike most about this product?

Nothing to disclose , I am a happy user till now

What recommendations would you give to someone considering this product?

If you want to build a system where you want to store different information related to projects, people, defects etc . Then this is one of the best tool to have !

Pros

  • Altruistic
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Harry P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Better task managment

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira helps extensively in listing out the pending tasks in a project and prioirtising them so that the developers and the team can work based on the requirement

What is your favorite aspect of this product?

Ability to clone tickets makes it faster to create generic or redunctant tickets instead of creating one from scratch

What do you dislike most about this product?

Any upgrade to theJira requires outage without any secondary alternative

What recommendations would you give to someone considering this product?

A recommended tool to keep track of the tasks and activity on going in the project

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parul B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent Delivery Management Product

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

JIRA is an excellent product for any organization that needs a platform to track the progress of the delivery committed and planned in future. It provides wide range of features to plan, execute, deliver and retrospect things to ensure an effective management of activities during the overall software delivery. Some of the important capabilities include - - Creating Kanban / Scrum board - Documenting requirements - Prioritizing the requirements - Estimating the work - Assigning work to the team - tracking the progress - create sprints to execute the planned work in timeboxed fashion

What is your favorite aspect of this product?

JIRA provides excellent set of reporting widgets to reflect the work done in an effective manner. For example - Average Age Chart, JIRA Road Map, Burndown & Burnup chart, Velocity chart, pie chart etc.

What do you dislike most about this product?

The performance of JIRA is far better on Chrome browser as compared to Internet Explorer. This creates inconvenience to staff members in an organization where Internet Explorer is the only permissible browser used.

What recommendations would you give to someone considering this product?

Overall, JIRA is a very promising platform to track the overall software delivery in an effective manner where each individual/stakeholder involved in the project can get a crystal clear view of the activities going on at any point of time. JIRA also provides a free look up time to understand the features in JIRA and get used to it before buying an actual product license.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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