What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Colin B.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2022
Great at what it is meant to do
Likeliness to Recommend
What differentiates Jira from other similar products?
If you are looking for an IT-focused project management system, nothing can compare to Jira. Jira was designed with SDLC and Agile/Scrum in my mind, and when used for that purpose, it is the premier solution. The epic and task mapping with prebuilt burndown reports are powerful and straightforward. It is simple for employees to estimate work, track history, and store business artifacts.
What is your favorite aspect of this product?
Managing a development project, the workload distribution and timing assumptions are extraordinary. It is simple to share work and “sub-task” support items to others while enabling email notifications to people outside the system, providing integrated progress updates.
What do you dislike most about this product?
Jira is built for software development in mind, but not portfolio management. Though you can “swimlane” all projects, it is not easy to track all unstarted epics, forcing you to rely on outside products. There is also a steep learning curve for administrators with their query language that needs to be used.
What recommendations would you give to someone considering this product?
If you need to organize a software/IT development team, this is the standard. If you need something for general PM (process, etc.), you are better off with another solution, like Microsoft PM or Confluence.
Pros
- Reliable
- Enables Productivity
- Continually Improving Product
- Performance Enhancing
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Raymond K.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Application Lifecycle Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira comes with all the tools in one box, unlike other products which ship single tool.
What is your favorite aspect of this product?
Documentation and Tasks management is the best compared to other tools available in the market
What do you dislike most about this product?
Email notifications can be very annoying, every time there is a change in the documentation I get an email notification which is not necessary.
What recommendations would you give to someone considering this product?
Jira is worth every dollar spent on subscription, you will experience application building process in an Interesting way.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Huseyin K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Best Task Management Platform
Likeliness to Recommend
What differentiates Jira from other similar products?
It is the most stable task management platform.
What is your favorite aspect of this product?
It has many integration support options.You can connect Jira to other platforms same like Slack and more. Also you can create user and groups and assign users into them.
What do you dislike most about this product?
Pricing is so high.
What recommendations would you give to someone considering this product?
If you need stable stable task management platform, you can use it surely.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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