What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Status
Add Attachments
Task Prioritization
Task Categorization
Notifications
Task Reporting
Add Notes
Shared Task List
Automated Workflow
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2020
Easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexander C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2020
Very efficient way of cross-collaborating
Likeliness to Recommend
What differentiates Jira from other similar products?
Ability to customize again and again, can use as few or as many features as you need to get the results you're looking for
What is your favorite aspect of this product?
Easy filtration so keeping on top of daily tasks is easy. Good view at a glance to show stakeholders time involved and number of tasks/priorities team is looking after
What do you dislike most about this product?
Very difficult to figure out initially as it's not very intuitive. There are so many features - it's nearly like photoshop. Great capability but you have to know your way around to get things done
What recommendations would you give to someone considering this product?
Undertake as much online training as possible before getting started. Talk to someone who has used the product before if possible - in particular a scrum master.
Pros
- Reliable
- Caring
- Respectful
- Acts with Integrity
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2020
A huge help to organize teams
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Unique Features
- Helps Innovate