What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

88

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Martha P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Optimizes business management of projects and task

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

This platform has a set of complete tools that provides optimal features for planning, task and project management, to ensure compliance with the goals set. It facilitates the synchronization of the work teams with the proposed strategies, with well-defined roadmaps. It allows the teams to visualize data in real time to verify that everything planned is fully complied with. It makes it possible for teams to have better coordination and offers the opportunity to increase the productivity of the company.

What is your favorite aspect of this product?

Jira has an easy-to-use user interface and extensive tracking capabilities that allow you to successfully meet your goals. It offers real-time reports with data that help organize and verify the correct completion of tasks. Supports automatic prioritization of work, creating greater fluidity in tackling tasks. It has the option to view and manage obstacles quickly and in real time. It's easy to add particular tasks to each milestone and the time management features are great.

What do you dislike most about this product?

You need to have your own tool for direct messages between team members. You need to incorporate customization features.

What recommendations would you give to someone considering this product?

I recommend the implementation of Jira for its extensive ability to develop strategic, agile and dynamic planning, with the participation of team members.

Pros

  • Reliable
  • Caring
  • Respectful
  • Fair

srinivas n.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Task Management Tool Out There

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is an amazing tool to manage any complex task management scenario. Loads of features are added into this and compared to other tools this is the only tool that has such a breadth of features.

What is your favorite aspect of this product?

Task management, Managing backlog items, automate workflows are some of the features we use and love the most. The best part about Jira is, it requires very little learning and you can become a proficient user in very few days. This tool has the best compatibility with agile methodologies.

What do you dislike most about this product?

Using mobile applications is a little difficult to manage tasks. Considering all other features we really don't have to bother about this.

What recommendations would you give to someone considering this product?

Efficient task management is very critical for any company to manage time and resources properly. With Jira, this can be easily achieved. The reliability of the application is very high. This is another critical point for enterprise companies to choose Jira.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lasha J.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Every need is in place

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Everything, this tool is created for whole company processes, customization is the key aspect which enables possibilities to expand use cases.

What is your favorite aspect of this product?

Any customization can be done, integrations are endless, reports informative, whole company processes n digital I can say.

What do you dislike most about this product?

nothing can add here. they are working to deliver a brilliant main product of Atlassian.

What recommendations would you give to someone considering this product?

If you have the phase where your digital transformation started then go ahead.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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