What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Parth S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Best product for Project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It is the most reliable software for project management. I use Jira daily for bug creation and test case creation and management of trst cycle.

What is your favorite aspect of this product?

It allows to automate the test case creation

What do you dislike most about this product?

Sometime the document uploading is taking so much time

What recommendations would you give to someone considering this product?

Must for any organization

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Qual A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easily manage stories & epics of multiple projects

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

-Jira facilitates team collaboration. Based on user permissions, we can manage multiple projects under a single umbrella. -It allows adding ourselves as watchers in tickets so that we can keep track of activities on important tickets. -Jira seamlessly links with third party software such as Testrail so we can match the test cases with the bugs & link test cycles. -Supports multiple media formats as file attachments. It also supports image & Video preview so that attachments need not be downloaded for quick reference.

What is your favorite aspect of this product?

Jira helps us in handling our tasks, epics, project tickets & managing test logs. It links seamlessly with the test cases that are present in Testrail. We also use it to track our sprints & also for tracking customer issues as it makes tracking quite easy.

What do you dislike most about this product?

-Populating large data-sets using Jira Query Language often results in a time lag. -JQL structure being similar to SQL, takes time to learn. -The platform could be a little more intuitive and give suggestions in cases where the queries have missing components.-For larger result sets, we have to actually wait for the entire UI to reinstate in order to avoid any random clicks.

What recommendations would you give to someone considering this product?

Jira is a perfect product for leaders that are involved in multiple agile projects.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Cons

  • Vendor's Interest First
  • Under Delivered

Abhishek P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Helps managing Task

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

- Jira is very well designed and configured product based on the requirements. - Proper detailing on the dashboard to understand the bug or tickets with amazing filters to manage and review. - It makes a very solid bridge between us and teams to take and give updates to those.

What is your favorite aspect of this product?

perfect UI experience based on filters , teams , projects is one of the best thing.

What do you dislike most about this product?

Overwhelming for new users and most things are paid plugins in jira

What recommendations would you give to someone considering this product?

No doubt it is one of best tool for client , support and development team connection.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

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