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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
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Clovis G.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Makes project management easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
When the team size was larger, tracking progress was more difficult. Jira assists me in streamlining the tracking process when there is a large team engaged. Another issue I was having was sharing the progress report in a clear and succinct manner that was easier for a non-technical person to understand. Jira provided a solution as well. We use Jira to manage our team's tasks and projects, schedule sprints and milestones, classify tickets based on priority and category, and manage workflows. This has immensely assisted our team by allowing us to track our progress and appropriately distribute work among team members.
What is your favorite aspect of this product?
Jira support for custom fields, task kinds, filtering options, swimlanes, and sprint organization approaches is fantastic. I also like how custom swimlanes can be used to denote which phase of a development workflow a specific ticket belongs to. Advanced search and filtering are also highly valued. It is impressive how quickly search results are supplied. Another appealing feature is the option to customize the dashboard and show content in a variety of ways. I really appreciate the pie chart and bar chart views.
What do you dislike most about this product?
I'm not particularly grateful that Jira can be a bit tricky for new users to understand. However, given the many options available to Jira users, it's virtually impossible to get around this. Variants of the mobile Jira app require special attention. This app is not user friendly and often crashes when you try different operations. The documentation part needs improvement. It can be a little difficult to understand how some functions work. I feel that Jira was designed primarily for cloud-based solutions.
What recommendations would you give to someone considering this product?
If you need a complete way to organize a large project, I definitely suggest Jira. If you're upgrading from outdated tracking software, be ready for fantastic Jira features. Jira isn't cheap, so be sure you get your money's worth. Train your team to get the most out of Jira.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Jagruti P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
JIRA Atlassian for Agile Project- task management
Likeliness to Recommend
What differentiates Jira from other similar products?
- Jira is best suitable for advance Agile implementation and management. - Jira allows some add-ons and plugins compare to other project management tools. - Jira support real time release planning and other life cycle of product and agile so which provide clear understanding of process. - Provided charts and other features like Kanban and scrum board including bug management.
What is your favorite aspect of this product?
-> Task management and task life cycle well managed having agile and Kannan boards. -> Reports and charts for Sprint -> Drag and drop facilities for task to manage task cycle from to do to on build and done etc. -> Third party software integration like git, bit bucket so you can create branch directly.
What do you dislike most about this product?
- As of now I like all features of Jira but one thing I don't like is customisable things for life cycle management, so different organisation uses different like cycle for task and story some are using todo, in build and done and some organisation uses more like in QA, QA, done etc. so its not same for all so sometimes if user is new then its hard for him/her to manage task.
What recommendations would you give to someone considering this product?
-> Just need basic understanding of Agile methodologies. -> little bit knowledge of JIRA task management terms and terminologies.
Pros
- Performance Enhancing
- Inspires Innovation
- Security Protects
- Helps Innovate
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Andi W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Task Management is a breeze!
Likeliness to Recommend
What differentiates Jira from other similar products?
The customization Jira offers for users and creation of tickets is something I have not seen in a task management platform. Each user can individually monitor their tasks and create their own dashboard. I also like how you can search tickets throughout your company that you may have not had eyes on previously.
What is your favorite aspect of this product?
My favorite aspect of Jira is how you can filter tickets in any way imaginable and then save certain filters you custom create to mange your work flow the way you want. I am able to organize my tasks efficiently, the way I want.
What do you dislike most about this product?
Some tasks on Jira boards can be missed if not assigned properly. It is critical to follow the same ticket creation process for each ticket in your organization to ensure you don't miss tasks. Watchers of tickets should also get comment notifications. This could be a useful addition.
What recommendations would you give to someone considering this product?
I would recommend all of Jiras help documents like Jira University. These are extremely helpful in learning the platform and may make the transition easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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