What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Matt E.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Top project management and progress tracker"

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

the program is better because it is very easy to use and its interface is more intuitive

What is your favorite aspect of this product?

Our projects and processes are currently being managed through Jira. Team members' progress on projects, outstanding work, and goals and processes are all tracked using this tool. This is widely used across the company and gives a clear picture of how much work is being put into various initiatives.

What do you dislike most about this product?

While the UI is easy to use, it also seems to be incredibly simplistic. There is no flashy UX, thus our users have a hard time adapting to Jira. It's not as sleek and contemporary as some of the other options.

What recommendations would you give to someone considering this product?

Project management software like this is the most frequent and finest, in my view.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Samantha M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It's feature-rich and very customizable.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

It has a good price, many features and good technical support. In these aspects jira is better than other programs.

What is your favorite aspect of this product?

We've benefited greatly from the Jira platform's interoperability when cooperating with other teams. When it comes to managing work and service requests throughout the business, whether they are related to IT or budgets, it has been a game changer for us. It provides you the ability to be the most efficient service allocator.

What do you dislike most about this product?

Because of the many automations and triggers built into the platform, Jira is a little more difficult for newbies to understand. An overlay is needed so that people can readily adapt to and utilize it.

What recommendations would you give to someone considering this product?

JIRA is a must-have tool for project managers that want to improve project flow and growth.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Khurshid S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Very slow speed

Likeliness to Recommend

6 /10

What differentiates Jira from other similar products?

Jira have features like assigning a task to whole team and tracking it with slack integration.

What is your favorite aspect of this product?

The drag and drop of tasks and issues

What do you dislike most about this product?

The web app is extremely slow

What recommendations would you give to someone considering this product?

Consider checking other tools before selecting this

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

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