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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Kevin M.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Works but takes a careful implementation
Likeliness to Recommend
What differentiates Jira from other similar products?
The platform was designed for technology-centric development and includes both ticketing and documentation capabilities which is nice. It would be challenging to use this product outside of that environment.
What is your favorite aspect of this product?
Simplified project structures for managing processes and tickets.
What do you dislike most about this product?
Slow - speed - is a major consideration when you have hundreds logging time on a product throughout the day. The loss in productivity is considerable.
What recommendations would you give to someone considering this product?
Run a trial using existing workflows and data. There is a steep uphill in the data structure set up and you want to get close to perfect before rolling out the implementation. Adding fuctionality/data post launch is challenging.
Pros
- Appreciates Incumbent Status
- Respectful
- Acts with Integrity
- Transparent
Cons
- Slower Product Innovation
- Less Reliable
- Less Productive
Please tell us why you think this review should be flagged.
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Charles J. W.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
Efficient and easy to use software.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is used for simple project management and problem tracking. The advantages include the convenience of monitoring work across project developers and the ability to have a backlog of future work to assess. We can also document changes and produce batches for upgrades, change requests, upgrades, or issues. New bugs or modifications may be tracked, assigned, resolved and closed with ease.
What is your favorite aspect of this product?
Jira accomplishes the basic things better it provides a beautiful picture of the sprint's assigned stories/tasks and I can also see what other team members are working on, ensuring that I am aware of all the project's current work Jira is the greatest bug tracking solution for agile software development teams, since it helps them plan, monitor, and deploy products. Tasks are simple to navigate, assign, and remind you of on a regular basis you may also create email lists for all of the bugs that are assigned to you on a daily basis.
What do you dislike most about this product?
Jira website might be sluggish at times. The sophisticated stuff is insanely complicated for example, project settings for state transitions. Jira can occasionally reject a task when you move it to a new state in the storyboard for no obvious reason, forcing you to redo it. One aspect of the user interface that I dislike is that if you click on a specific problem description, you will be sent to edit mode, where you may lose data if you aren't cautious. It may also take some getting accustomed to for someone new to Jira because the navigation might be challenging.
What recommendations would you give to someone considering this product?
Don't make Jira any more difficult than it has to be, for 99 percent of projects, a simple project flow is sufficient, state transitions that are overly complicated might cause issues. There are several issue tracking programs available but Jira is the most collaborative, with a wonderful user interface and numerous built-in plugins.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Himanshu P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2022
Jira - "Best Project Management Tools".
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has easily integrated with bitbucket and is easily integrated with third-party apps like slack, zephyr, confluence, and many more.
What is your favorite aspect of this product?
- Jira has a good customizable and very interactive dashboard. - Jira is helpful to track your work as well.
What do you dislike most about this product?
- Jira is not suitable for finding duplicate reports of defects. - Jira doesn't have auto-refresh options.
What recommendations would you give to someone considering this product?
Jira is best for Project management tools as well as best bug tracking tools. My Opinion is those who are working on multiple projects definitely try these Jira tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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