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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
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Pablo D.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Intuitive and easy to implement software
Likeliness to Recommend
What differentiates Jira from other similar products?
The capacity for several team members to collaborate on a project while having access to all relevant information. You can receive notifications when new tickets are allocated to users, as well as when tickets are changed or the person is referenced in a remark. Confluence system tests and user stories may be quickly linked to Jira tickets. When a new project comes in, we must first establish a plan for it, after which we make little individual tasks and allocate them to each team member. So it's really simple for us to keep track of all the jobs and subtasks for the entire crew.
What is your favorite aspect of this product?
User-friendliness, cross-platform compatibility, one-click job assignment and tracking, sophisticated filter options, mobile app, user-friendly UI, problem, bug, and task tracking all in one location. It is possible to create tickets, assign individuals to them, and get alerts. To obtain additional information about tickets, new fields have been introduced. You can keep track of how much time you spend on each issue. and generate reports displaying work by individual, time, and stage You may attach tickets to Confluence pages to monitor system testing, and you can filter by stage or owner.
What do you dislike most about this product?
The report generating process is not very straightforward; it takes several attempts to pull the information you want from the tickets. Also, if you make a board and several boards are made outside of that board, you get alerted of all updates on all boards; we haven't found a method to disable this function. There is no dark mode, file upload size is limited, interaction with other applications is difficult and you must browse through numerous choices to discover things.
What recommendations would you give to someone considering this product?
Take heart: you may encounter difficulties in the first 2-5 days of setup and comprehension, but things will become much easier and more versatile after that. Yes, if you operate in a team, I would suggest it for ticket tracking. You should spend some time getting acquainted with the reporting features and search choices. Recommend that the project manager use the reports to deliver relevant information to clients. Connecting to Confluence increases this product's usefulness.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Joatan F.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Jira is OK. But I don’t think is the best.
Likeliness to Recommend
What differentiates Jira from other similar products?
Possible to use plugins to enable new features.
What is your favorite aspect of this product?
Possible integration with third-party tools.
What do you dislike most about this product?
Everything should be a project. If I want to create a board without a project, how to do it?
What recommendations would you give to someone considering this product?
Possible create boards without a specific project.
Pros
- Fair
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Security Frustrates
Please tell us why you think this review should be flagged.
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Ketan B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Best Project management tool with bunch features
Likeliness to Recommend
What differentiates Jira from other similar products?
It is trustworthy and provides. Reliable features
What is your favorite aspect of this product?
Project management
What do you dislike most about this product?
Document storing feature
What recommendations would you give to someone considering this product?
It is best for project management and tracking reporting
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Helps Innovate
Please tell us why you think this review should be flagged.
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