What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Monitoring of the project's progress.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is exceptional in the following areas: It's useful for laying out the scope of important features or product launches in a way that everyone can see. Managers can view and understand expectations for when a project will be delivered, get a sense of individual/team/project capacity, and track additional work with project schedule/velocity tracking. Flexible for automatic creation of columns by category, issue date and time, agent who handled it, resolution status, and other data that helps in tracking support requests.
What is your favorite aspect of this product?
I like Jira is a software that allows us to keep track of problems and situations such as: The progress and resolution of situations, offers the information that is required to track the development of a project. With availability of task management tools such as progress/reject charts, sprint reports, velocity charts, scrum and Kanban boards. It facilitates the agile development methodology and is compatible. You can start with a project template or create custom workflows. Useful for keeping track of each piece of work that needs to be completed through the workflow steps.
What do you dislike most about this product?
There are problems with Jira, like any other program, such as the following: Tasks could not be loaded, to load the entire page. Your email inbox is full of notifications.
What recommendations would you give to someone considering this product?
I recommend Jira because it is beneficial for: It has a host of integrations to help you create, prioritize, and track the progress of tasks across multiple team members. Track tasks, defects, and deadlines, as well as internal processes, requests, and status, as well as tickets. Resolve commercial issues and follow up on tasks by all staff.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nicole M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
"A fantastic management tool"
Likeliness to Recommend
What differentiates Jira from other similar products?
perhaps the ease of use of the program is one of the differences.
What is your favorite aspect of this product?
Jira is a huge and adaptable application that can manage practically any project - software or not. Despite its size, it is easy to use and has several attractive ready-to-use themes for smaller teams. I think it's wonderful that it can evolve into a corporate platform. Their key strength is scalability. Jira also has a big marketplace of plugins that may enhance its capabilities and tailor it to any organization or project. It also has a low cost for smaller teams.
What do you dislike most about this product?
Considering the tool's size, some essential functionality is missing. For example, organizing a sprint, measuring capacity, or transferring or altering problems might be challenging and need plugins from their marketplace (with their own pricing). Some sophisticated features (such workflows) are tricky and need a lot of study. They charge exorbitantly after the first layer (for startups). Adding an 11th team member raises it from $10 to $1000. As a result, we shall no longer utilize the program after that date.
What recommendations would you give to someone considering this product?
It will take some time to model your company, but once done, this is the finest tool to manage your tasks and keep track of everything. Don't be fooled by rivals who say Jira is difficult to use; it is easily customizable so you may eliminate features you don't need. However, it may be configured to be a powerful data source, allowing you to better manage your staff.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Bryan P.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
Extremely flexible product - sometimes to a fault
Likeliness to Recommend
What differentiates Jira from other similar products?
The flexibility sets it apart. Power users can really take full advantage of Jira because there are so many customizations and automations that you can do
What is your favorite aspect of this product?
The flexibility and customization. Able to track all sorts of different projects
What do you dislike most about this product?
The customization of it makes it a nightmare of data if you try to integrate with other systems or export it for external reporting
What recommendations would you give to someone considering this product?
Be aware of the difficulties in reporting on your Jira data, both in and out of the Jira, but it works extremely well otherwise
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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