What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jira won the following awards in the Task Management category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Uchenna K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

fantastic product with lots of customizable featur

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

This agile solution makes it easy for team members and project managers to adjust throughout the complete project life cycle.

What is your favorite aspect of this product?

This agile solution makes it easy for team members and project managers to adjust throughout the complete project life cycle.

What do you dislike most about this product?

Complexity

What recommendations would you give to someone considering this product?

Top notch product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jahnavi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great tool for Task tracking and status reporting.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

JIRA makes it very easy to track all my assigned tasks and is great for collaboration across teams.

What is your favorite aspect of this product?

Task Status updates, reporting and notifications.

What do you dislike most about this product?

Very CPU intensive. Takes forever to load on slow network connections.

What recommendations would you give to someone considering this product?

Go for it, no other competitor comes even close.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Vendor's Interest First

Nisa K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Great Project Management Tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

* It is very easy to use. * You can create tasks Assigned, Done, Completed, In progress, In Review and many many different situations. * You can assign those tasks to people and tasks can be included with confluence page and documentation in it. * It is user friendly. User Interface is great.

What is your favorite aspect of this product?

* Tasks and their situation types are great. It is easy to move status of tasks. It is really user friendly. * It is integrated with Outlook which is really very good.

What do you dislike most about this product?

* There is nothing to dislike .This tool is the best among its peers. But it should be also integrated with Teams and Slack.

What recommendations would you give to someone considering this product?

* Please integrate it with Teams and Slack.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Most Popular Jira Comparisons