What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Matthias M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Awesome Project Tracking Tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The ability to integrate with multiple applications simply makes it different from quiet other similar tools out there like Jira.

What is your favorite aspect of this product?

Ability to programmatically create, and assign the task is one of the best features I like about Jira.

What do you dislike most about this product?

Integration with some of the applications is not so solid. I think this could be an area to improve upon. Other than that, it's a perfect tool.

What recommendations would you give to someone considering this product?

If anyone is looking to manage their project and its sub-tasks. Jira is definitely a tool to try out.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Standard for Cross-Team Project Management

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shobana R.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Robust ALM but Features disspoints

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira provices a full control over the workflow, task automation, and design. JIRA is the most convenient tool to assign tasks, track the assigned tasks, and comment on issues, filters, reports and dashboards etc. Jira can be integrated with GitLab which is a great integration (however it has it own pitfalls). It enables to adopt agile methodology and helps us to manage sprint.

What is your favorite aspect of this product?

Simple, effective, and easy to use. Can track projects and the use of agile, kanban and another methodologies with Jira is very effective.

What do you dislike most about this product?

features, UX and dashboard reports

What recommendations would you give to someone considering this product?

Jira organizes the team's activities and facilitates collaboration between groups. It centralizes all the work, making the business more agile and efficient. Much needed tool for all enterprise to plan their releases (Quick time to market) and to stay updated in the market

Pros

  • Helps Innovate
  • Saves Time
  • Fair
  • Acts with Integrity

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