What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Brigitta Von G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Jira is second to no project management tool.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The collaboration with the team and therefore the configuration choices which give tracking to your issue give me the best view for bug determination kanban board, scrum board, and agile board all these give additional flexibility in monitoring the progress towards the project management. Jira issues are created daily and discussed the same. I like the choices they offer like resolve, wait for someone, create sub-tasks, and time estimation; all this provides clarity on your work for team members.

What is your favorite aspect of this product?

Jira is the software system that I have used the longest because it’s allowed me to possess advanced practicality and extremely configurable content by providing services in task and project management and thanks to this we have been market leaders for a long time. It’s a pretty smart design with a control panel and task tracking that allows an almost excellent collaboration with any internal work team. With Jira, I have full management of the workflow, task automation, and design. JIRA is the most convenient tool to assign tasks, track assigned tasks, and comment on issues.

What do you dislike most about this product?

I would just like the information obtained from alternative contributors to be additional specific before downloading, with a label that informs us if that is the data we are requiring. Some options are costlier to pay for, so the total price of the service is high, however, I agree with many that every paid feature is worth it.

What recommendations would you give to someone considering this product?

Jira is a powerful project management tool, that supports all sorts of issues. Presently, most of all corporations are using Jira for project management. Using Jira we can track what features are currently implemented within the company, additionally, the leader or manager who is leading the project assigns the task to the developer, and the developer can track that. issues. The most effective factor is, that I can integrate Jira with GitLab. Another vital fact is, that all of our projects follow agile methodology and in that case, JIRA helps us foremost to manage sprint.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Cons

  • Less Fair

Vishal C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

JIRA Defect Management Tool Review

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Clickup is the other differentiate product but we all IT companies employees used JIRA because it is a best and great defect management tool

What is your favorite aspect of this product?

Best for project panning , tracking , defect locks. Jira provide all the user to view there task , workflows, defects, sprints and all

What do you dislike most about this product?

It takes a lot of bandwidth for the network, large project face a speed network issue.

What recommendations would you give to someone considering this product?

All the project or product can go for it, best tool for agile teams. Easy to use and easy to track your daily process

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erik S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The gold standard of project management software

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira offers a large suite of features with an easy learning curve, making it very efficient for teams of any skill level (development, sales, strategy, project management) to get in and get productive.

What is your favorite aspect of this product?

The ability to set up Features and Epics and manage them in different ways, such as through a backlog or kanban view. This ensures that teams stay accountable when projects kick off.

What do you dislike most about this product?

The reporting capabilities could be a bit better to provide more data for various things you may want to report on. Example: I generally use the Sprint report to export data into a spreadsheet, and then use that to calculate my estimated time remaining across epics or tasks in a project. It would be nice to have this sort of reporting out of the box with an easy to export feature.

What recommendations would you give to someone considering this product?

Set up automations where it makes sense for your project, establish a clear workflow that everyone in your organization agrees to, and be very generous with your use of linked tasks. The more you link work across a project, the easier it is to cross reference things in the future when you're trying to dig up a related conversation from 5 months ago.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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