What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Himanshu P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2022
Jira - "Best Project Management Tools".
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has easily integrated with bitbucket and is easily integrated with third-party apps like slack, zephyr, confluence, and many more.
What is your favorite aspect of this product?
- Jira has a good customizable and very interactive dashboard. - Jira is helpful to track your work as well.
What do you dislike most about this product?
- Jira is not suitable for finding duplicate reports of defects. - Jira doesn't have auto-refresh options.
What recommendations would you give to someone considering this product?
Jira is best for Project management tools as well as best bug tracking tools. My Opinion is those who are working on multiple projects definitely try these Jira tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Khurshid S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Very slow speed
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira have features like assigning a task to whole team and tracking it with slack integration.
What is your favorite aspect of this product?
The drag and drop of tasks and issues
What do you dislike most about this product?
The web app is extremely slow
What recommendations would you give to someone considering this product?
Consider checking other tools before selecting this
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Clovis G.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Makes project management easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
When the team size was larger, tracking progress was more difficult. Jira assists me in streamlining the tracking process when there is a large team engaged. Another issue I was having was sharing the progress report in a clear and succinct manner that was easier for a non-technical person to understand. Jira provided a solution as well. We use Jira to manage our team's tasks and projects, schedule sprints and milestones, classify tickets based on priority and category, and manage workflows. This has immensely assisted our team by allowing us to track our progress and appropriately distribute work among team members.
What is your favorite aspect of this product?
Jira support for custom fields, task kinds, filtering options, swimlanes, and sprint organization approaches is fantastic. I also like how custom swimlanes can be used to denote which phase of a development workflow a specific ticket belongs to. Advanced search and filtering are also highly valued. It is impressive how quickly search results are supplied. Another appealing feature is the option to customize the dashboard and show content in a variety of ways. I really appreciate the pie chart and bar chart views.
What do you dislike most about this product?
I'm not particularly grateful that Jira can be a bit tricky for new users to understand. However, given the many options available to Jira users, it's virtually impossible to get around this. Variants of the mobile Jira app require special attention. This app is not user friendly and often crashes when you try different operations. The documentation part needs improvement. It can be a little difficult to understand how some functions work. I feel that Jira was designed primarily for cloud-based solutions.
What recommendations would you give to someone considering this product?
If you need a complete way to organize a large project, I definitely suggest Jira. If you're upgrading from outdated tracking software, be ready for fantastic Jira features. Jira isn't cheap, so be sure you get your money's worth. Train your team to get the most out of Jira.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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