What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Abdulloh C.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jun 2022
Good features, easy to use, usage as you go
Likeliness to Recommend
What differentiates Jira from other similar products?
Built in integrations with Attlasian product run seamlessly. Task grouping and linking also work very well. Made it easy to relate each task with other respective card as history management. Task assigning and reporting also work well and notify well. The ease of integrating new field add a whole easier task achievement management easily by using their JQL.
What is your favorite aspect of this product?
Custom field creation. Easy to use link between tasks.
What do you dislike most about this product?
Attachment upload sometimes misbehaves, especially regarding large size image. Mobile version is barely bearable to use.
What recommendations would you give to someone considering this product?
If mobile first you priority, I am sure there are other options for you. But if you mainly use desktop this tool is great. Manage your field well and it will save times when later down the line you need to calculate member KPI/OKR easily.
Pros
- Helps Innovate
- Respectful
- Continually Improving Product
- Reliable
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
Aditi M.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Best product for better visibility & time tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
Supports agile, ready to use dashboard, multiple integrations
What is your favorite aspect of this product?
Regular release of new features
What do you dislike most about this product?
Challenging setup
What recommendations would you give to someone considering this product?
I would recommend swift interprise, rocketlane and jira
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Charles J. W.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
Efficient and easy to use software.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is used for simple project management and problem tracking. The advantages include the convenience of monitoring work across project developers and the ability to have a backlog of future work to assess. We can also document changes and produce batches for upgrades, change requests, upgrades, or issues. New bugs or modifications may be tracked, assigned, resolved and closed with ease.
What is your favorite aspect of this product?
Jira accomplishes the basic things better it provides a beautiful picture of the sprint's assigned stories/tasks and I can also see what other team members are working on, ensuring that I am aware of all the project's current work Jira is the greatest bug tracking solution for agile software development teams, since it helps them plan, monitor, and deploy products. Tasks are simple to navigate, assign, and remind you of on a regular basis you may also create email lists for all of the bugs that are assigned to you on a daily basis.
What do you dislike most about this product?
Jira website might be sluggish at times. The sophisticated stuff is insanely complicated for example, project settings for state transitions. Jira can occasionally reject a task when you move it to a new state in the storyboard for no obvious reason, forcing you to redo it. One aspect of the user interface that I dislike is that if you click on a specific problem description, you will be sent to edit mode, where you may lose data if you aren't cautious. It may also take some getting accustomed to for someone new to Jira because the navigation might be challenging.
What recommendations would you give to someone considering this product?
Don't make Jira any more difficult than it has to be, for 99 percent of projects, a simple project flow is sufficient, state transitions that are overly complicated might cause issues. There are several issue tracking programs available but Jira is the most collaborative, with a wonderful user interface and numerous built-in plugins.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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