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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Irwin F.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Jira makes project management easy and rewarding.
Likeliness to Recommend
What differentiates Jira from other similar products?
When the team size was larger, tracking progress was more difficult. Jira assists me in streamlining the tracking process when there is a large team engaged. Another issue I was having was sharing the progress report in a clear and succinct manner that was easier for a non-technical person to understand. Jira also provided a workaround. We use Jira to manage our team's tasks and projects, schedule sprints and milestones, classify tickets based on priority and category, and manage workflows. This has immensely assisted our team by allowing us to track our progress and appropriately distribute work among team members.
What is your favorite aspect of this product?
Jira support for custom fields, task kinds, filtering options, swimlanes, and sprint organization approaches is fantastic. I also like how custom swimlanes can be used to denote which phase of a development workflow a specific ticket belongs to. Jira's activity tracking is likewise quite simple and thorough. I enjoy how the profile images of individuals who are actively working on issues are shown and clearly visible on the Kanban board. One of the most appealing elements of Jira that drew my attention was the customized workflow. Advanced search and filtering are also highly valued. It is impressive how quickly search results are supplied.
What do you dislike most about this product?
I don't like how Jira may be difficult for new users to comprehend; yet, with the quantity of options accessible to Jira users, this is nearly hard to prevent. With such adaptable software, complexity is unavoidable, and I don't blame Jira for it. I can't think of anything else about the program that I detest.
What recommendations would you give to someone considering this product?
If you want a thorough way to organize a complicated project, I definitely suggest Jira. We've made the switch to Jira, and it's been a huge step forward; if you're coming from an older tracking system, be ready for excellent Jira features. Jira isn't cheap, so be sure you're getting your money's worth. Train your team to make the best use of Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ai v.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
Jira Review.
Likeliness to Recommend
What differentiates Jira from other similar products?
It is very easy to use. It has simple interface. It has good customer support.
What is your favorite aspect of this product?
Good customer service. Simple interface. Saves time.
What do you dislike most about this product?
No dislike at the moment.
What recommendations would you give to someone considering this product?
I would recommend this product to others.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Madhusudan K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Jira most smooth for task management.
Likeliness to Recommend
What differentiates Jira from other similar products?
This is one of the best for sprint planning & the ease of use for this as task management differentiates it from others.
What is your favorite aspect of this product?
The inetgration is many other tools is very easy which helps us in acheiving other automation & We can track all our changes regarding the application done on a single platform
What do you dislike most about this product?
Sometimes when we create a new task & even after follwing the chart flow we are not able to update the task
What recommendations would you give to someone considering this product?
Strongly recommended for task management & planning
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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