What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jira won the following awards in the Task Management category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

88

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Enaan F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Top-notch project managment tool

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is different from other similar products in that it is a customer relationship management (CRM) system. Other similar products may focus on project management, but Jira can also be used for issues and support.

What is your favorite aspect of this product?

Jira software is the perfect tool for agile teams. With its powerful views and custom workflows, I can manage my projects effectively and efficiently. Plus, the built-in roadmaps make it easy to track my teams progress and keep everyone on track.

What recommendations would you give to someone considering this product?

I've been using Jira for about a year now and it's been a great tool for managing projects. It's easy to use and has a lot of features that make it a great choice for project management. I definitely recommend it!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Relishiya T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Jira application for effective project management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira has easy task management functionalities such as can easily log tasks using time trackers and calendars! Easy to edit and manage our own dashboards ! Easy and secured filtering options than other tools. Easy for management team to evaluate our progress

What is your favorite aspect of this product?

Easy and secure tool to handle and manage the task! Calender facilities to log time, user friendly dashboard creations with task management! Quick and easy evaluation process for task management

What do you dislike most about this product?

Almost all the functionalities in the jira are good enough to handle the task management activities. Easy to filter and edit! sometimes in mobile applications it may take some more time to load and perform than the desktop or web applications

What recommendations would you give to someone considering this product?

I would recommend jira as an enterprise level project management tool to easily handle and manage our task allocations and time based working culture! User friendly tool and doesn’t consume much time on maintaining this software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sydney H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent Total Project Management Solutions

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira has served as our company's primary task management software, allowing us to keep track of both large and small projects with ease. Jira, on the other hand, has become an end-to-end project management platform for us due to its many interfaces with virtually all the tools and platforms necessary for software engineering. Our whole product development lifecycle is now tracked and managed in Jira.

What is your favorite aspect of this product?

Jira is one of the few solutions that is truly designed for anybody to use; if financial constraints are not an issue, using Jira as soon as possible is recommended so that you may properly establish a foundation for your product management. Features a wide selection of customizable dashboard templates for monitoring tasks, boards, tickets, and more.

What do you dislike most about this product?

As many new product engineering tools are being developed, Jira will need to support them as soon as feasible. Due to the lack of a dedicated automatic migration tool, moving data to Jira from another system can be a time-consuming and error-prone procedure.

What recommendations would you give to someone considering this product?

Jira's Epics and Stories are used to structure and track requirements from the very beginning of the product development process. An overview of responsibility allocation and task administration. Build and deployment using a different Atlassian product (bitbucket) in conjunction with Jira. Establishing company-wide visibility into the product engineering roadmap.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Friendly Negotiation

Most Popular Jira Comparisons