What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Gabriela G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

The best for your team!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Its user-friendly interface

What is your favorite aspect of this product?

The Kanban boards, I love how easy it is to organize current tasks and know in one screen what everyone is working on and how the sprint is going.

What do you dislike most about this product?

There is no built-in timeline to track the progress of the project.

What recommendations would you give to someone considering this product?

Choose Jira if you want to plan and build great products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohamed E.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Best Engineering, Product &Project Mangement tool

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira extremely perfect rather than other products as it allows for seamless saving of information and that's a pretty good feature the user interface is very useful and is very easy to navigate through the tool across various screens. The ability to have multiple dashboards which can be easily created as per what the project needs and can be shared easily with all team members for improving collaboration and communication with the team.

What is your favorite aspect of this product?

The best feature in Jira is the workflow management tool that allows you to optimize work times with a perfect time management for all tasks and makes projects delivered at time and more generally "who does what" on each single activity. plus, the mobile access feature which allow all team members to access Jira anywhere to see the new updates

What do you dislike most about this product?

i am using Jira on a daily basis and i had never noticed any technical problem

What recommendations would you give to someone considering this product?

The best product which allows your team to work together on tasks by planning and tracking their progress on time and it's easy to customize and integrates with many of the apps that you can use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Côme d.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Ideal for agile software management.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Powerful integrations with the most important software products we utilize in the different aspect of day to day work. An example of this is Jiras integration with Figma. This integration synchronizes our designs and enables our developers follow every design update in real time. Leading to quick and efficient referencing of our designs by developers , ensuring they are always coding in context of designs we create.

What is your favorite aspect of this product?

Jira is the best project management software for breaking large , complex tasks into smaller , easy-to-understand units. I believe our ability to do the aforementioned through Jira has led to faster project completion rate for my team.

What do you dislike most about this product?

Jira possesses so much bells and whistles, in terms of features. While this is beneficial to us, I have seen it become a learning obstacle for new employees in my team who had no previous experience with Jira.

What recommendations would you give to someone considering this product?

Jira is designed and built for teams that operate with an agile development mindset in mind .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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