What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

88

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Saravanan P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy and Effective to Track the Tasks

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

- Easy to use - Effective tracking for the tasks - Better notifications - East to implementation

What is your favorite aspect of this product?

Best for project planning,tracking and managing the tasks.

What do you dislike most about this product?

I don't find any issues with Jira. Sometimes integration is more complex.

What recommendations would you give to someone considering this product?

Highly recommended for those who looking for better tracking and managing the issues/tasks.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aviral G.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

All you need for your project

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Create User Stories & Issues, Plan Sprints, & Distribute Tasks Across Your Software Team. Built for Every Member of the Team to Plan, Track, and Release Great Software

What is your favorite aspect of this product?

Easy to create task and user friendly interface makes it very handy to create the stories and tasks

What do you dislike most about this product?

There is nothing I disliked about this product as of now. It's been a long time I am using this in my team for tracking the activities of my team members. It fulfills to all my needs

What recommendations would you give to someone considering this product?

Jira Software comes out-of-the-box with the features and best practices agile teams need to develop

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joel B.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Jira easily monitors project details

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira streamlines the process of keeping tabs on updates, assigning developers, and delivering executive summaries to upper management. Agile management is well-supported, both at a high and granular level. Status reporting and management are easy at every level, from developers to upper management.

What is your favorite aspect of this product?

Including checklists in tickets is a great idea. In this way, I am able to maintain better tabs on my tasks. I no longer need to send regular updates on my progress to my management or coworkers on a certain project.

What do you dislike most about this product?

There is a lot about the program that I find annoying. The integration of Jira notifications would be my top recommendation. For my part, I'd prefer to see simpler alternatives.

What recommendations would you give to someone considering this product?

Keeping tabs on the situation and exchanging messages in the jira about it or requesting an update. Those who aren't using Jira can still benefit from the data by using it to create a status page that displays relevant information from the issue tracking system.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

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