What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Sanjeev K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and very helpful

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has so many features and make the task assignments really easy

What is your favorite aspect of this product?

Task management and drag and drop images and videos

What do you dislike most about this product?

Nothing i can think of

What recommendations would you give to someone considering this product?

It is really helpful product for task management and has so many features

Pros

  • Continually Improving Product
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Estefany P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Jira keeps us organized and focused on the job

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

We all use this software as the main organizer of our company's projects and tasks. It keeps us on top of the tasks that have been assigned to us and sends us an alert both to the program on the web version, mobile and email. Workflow is easily created and it is very easy to assign each activity to each team member and leave comments on each activity.

What is your favorite aspect of this product?

The most recent update, with its mobile version, is one of jira's greatest achievements. I like that it is a very visual software, so I can easily see my progress on the project, how far ahead or behind I am with my tasks. Its reports are very complete, I get all the information I need, without the need to add anything else.

What do you dislike most about this product?

I find that the software is quite easy to use, although the updates modify and change the location of some tools, which makes me have to re-invest time in getting to know the new structure of the program. Being able to import to the platform some Excel documents has been impossible for me, so I have to add the information manually.

What recommendations would you give to someone considering this product?

We recommend this program 100% because it has helped us to focus more on the activities we perform, keep up with the assignments and get our projects executed without delays. This software is perfect for any type of company and no matter if your employees are remote or not.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Respectful
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Jira is an excellent ticket management tool.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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