What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

PRABHAT M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Jira Best Solution for Task Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is one of the best solution for task planning & assigning to different team members. We do our sprint planning on jira only. The ease of use to assign task & track the progress of task is best in jira.

What is your favorite aspect of this product?

The best aspect of using jira is its status tracking capability & reporting the same on automated way. We can track progress based on the time allowed for the task in jira.

What do you dislike most about this product?

There is nothing i disliked about jira, only on some cases we were not able to integrate jira with third party applications.

What recommendations would you give to someone considering this product?

I would strongly recommend jira for task management & task tracking. It is a very easy to use software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Philip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great Ticket Management and Collaboration Tool

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

More functionality than others.

What is your favorite aspect of this product?

Jira is excellent for managing projects and tasks. It offers a great deal of versatility with regard to custom fields and reports. One straightforward perspective across numerous projects and efforts is made possible by the simple-to-use reporting functionalities.

What do you dislike most about this product?

Despite the interface's ease of use, it feels rather basic. As Jira doesn't have a fancy user interface, our users don't take to it very well. It doesn't have the same sleek, contemporary appearance as other options.

What recommendations would you give to someone considering this product?

Jira offered greater performance and reporting. And it was a little less expensive. Additionally, Jira fits well into our ecosystem because it is an Atlassian product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Brigitta Von G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Jira is second to no project management tool.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The collaboration with the team and therefore the configuration choices which give tracking to your issue give me the best view for bug determination kanban board, scrum board, and agile board all these give additional flexibility in monitoring the progress towards the project management. Jira issues are created daily and discussed the same. I like the choices they offer like resolve, wait for someone, create sub-tasks, and time estimation; all this provides clarity on your work for team members.

What is your favorite aspect of this product?

Jira is the software system that I have used the longest because it’s allowed me to possess advanced practicality and extremely configurable content by providing services in task and project management and thanks to this we have been market leaders for a long time. It’s a pretty smart design with a control panel and task tracking that allows an almost excellent collaboration with any internal work team. With Jira, I have full management of the workflow, task automation, and design. JIRA is the most convenient tool to assign tasks, track assigned tasks, and comment on issues.

What do you dislike most about this product?

I would just like the information obtained from alternative contributors to be additional specific before downloading, with a label that informs us if that is the data we are requiring. Some options are costlier to pay for, so the total price of the service is high, however, I agree with many that every paid feature is worth it.

What recommendations would you give to someone considering this product?

Jira is a powerful project management tool, that supports all sorts of issues. Presently, most of all corporations are using Jira for project management. Using Jira we can track what features are currently implemented within the company, additionally, the leader or manager who is leading the project assigns the task to the developer, and the developer can track that. issues. The most effective factor is, that I can integrate Jira with GitLab. Another vital fact is, that all of our projects follow agile methodology and in that case, JIRA helps us foremost to manage sprint.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Cons

  • Less Fair

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