What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Ai v.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
Jira Review.
Likeliness to Recommend
What differentiates Jira from other similar products?
It is very easy to use. It has simple interface. It has good customer support.
What is your favorite aspect of this product?
Good customer service. Simple interface. Saves time.
What do you dislike most about this product?
No dislike at the moment.
What recommendations would you give to someone considering this product?
I would recommend this product to others.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Muhammad Khalid S.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2022
Easy to download and use
Likeliness to Recommend
What differentiates Jira from other similar products?
Workflows and celebration during the tasks assignment
What is your favorite aspect of this product?
project management and Work management
What do you dislike most about this product?
Nothing to say anything about dislikes
What recommendations would you give to someone considering this product?
Strongly recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kevin G.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Great for collaborating and managing projects.
Likeliness to Recommend
What differentiates Jira from other similar products?
For project management, we utilize it to manage a heterogeneous team. Engineering utilizes it to organize sprints, and Jira is used for all issue tracking. As we have a diversified staff across customer service, account management, installation, training, and other critical specialized responsibilities, our publisher support team uses it to assist measure our unique workloads. This program allows us to share a product roadmap and efficiently manage our working hours by assessing pending work and time spent on challenging challenges.
What is your favorite aspect of this product?
Our entire team can work together on our sprint responsibilities. The ability to pull tasks from our multi-role team allows leadership to monitor and track the amount of effort we put into making our clients successful. Prioritization is simplified with drag and drop. I like the idea of using "Epic" to organize groupings of chores. Jira is also used by our engineering team to handle all of their Sprints. It's also where the publishing, account management, and engineering teams meet once a week. It is a great tool since it allows you to allocate tasks to different team members who may have diverse responsibilities in the company.
What do you dislike most about this product?
A lack of qualitative data capability is undesirable and might be rectified. It would be ideal if JIRA provided a pre-configured user experience for qualitative charts, progress rates, and sprint productivity. We currently utilize narrative point evaluations, but more charts demonstrating our collaboration difficulties and weekly work hour differentials would be quite beneficial. It's amazing to see how well it combines with the Bitbucket service, however it would be much better to have more code highlighting included into JIRA, which we presently don't have but require from Bitbucket.
What recommendations would you give to someone considering this product?
It's wonderful for teams with varied jobs, and once you get acclimated to the task structure, I think it's an exceptionally helpful tool for tracking workloads. Jira, in my opinion, is more than just an engineering tool; it is also a tool for fundamental project management. The ability to utilize an epic and collect numerous tasks allows you to monitor more complicated projects and assign tasks to people to finish. Jira may save a lot of time and effort by accurately monitoring employees' work-life balance ratios and equitably offloading to the team.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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