What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Cesar M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Informed planning with Jira
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is presented as a group management software that provides a great development of incident control in the company, through its ease of use and adaptability to each work environment, facilitating communication and problem solving through bilateral channels, allowing users to collaborate on different tasks and keeping informed of the events that happen in the day to day of the organizations through a few clicks and a main work table.
What is your favorite aspect of this product?
Allows constant communication between administrative staff and operational staff spending less time in the transmission of eventualities between teams. High compatibility on different devices allowing ease of use and universality among users, being able to manage tasks from anywhere. Flexible panels that allow ease of use in the organization and adaptability among its users.
What do you dislike most about this product?
You must have a dedicated administrator, otherwise it could cause problems among users who do not know some elements of the software resulting in delays in development. It has been noticed that when there are many queries or requests the main panel tends to slow down causing annoyance among users. The mobile application is somewhat reduced by the desktop app, it should incorporate more features to balance this a little.
What recommendations would you give to someone considering this product?
Jira usually presents synchronization problems due to a possible failure in their servers which should improve a little, however, it remains as a highly productive tool for our company, it should be given a little time to adapt to the team to achieve the necessary fluency. It is not a very intuitive software so there must be a constant training of the staff in question to accelerate its implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Ritika N.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Extremely easy to understand and intuitive
Likeliness to Recommend
What differentiates Jira from other similar products?
Easy taskflow management
What is your favorite aspect of this product?
Drag and drop feature of tasks
What do you dislike most about this product?
Not easy to add team members in project
What recommendations would you give to someone considering this product?
Highly recommended product
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Ankit M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Fantastic product to use
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is very useful product for task management and daily work flow
What is your favorite aspect of this product?
Daily work flow and drag and drop images and videos
What do you dislike most about this product?
I like everything about it
What recommendations would you give to someone considering this product?
Yes, it is great for daily work flow management and assigning the tasks
Pros
- Performance Enhancing
- Enables Productivity
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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