What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Juliano V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
A laudable agile partner.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira simply has a very vast use case. Beyond software project management, Jira is used across finance, marketing teams in my organisation. Add the aforementioned to Jiras very broad integration capability and you have a software beast on your hands.
What is your favorite aspect of this product?
My team relies on the agile approach to project and product management. Jira has a feature called Scrum boards which aids to break large and complex aspects of our projects into small chunks, which are a lot simpler to manage and complete faster.
What do you dislike most about this product?
Lagging is a major obstacle on Jira. I do reason as well that Jira is a cumbersome platform for non-technical persons to learn to use. At least this has been the case within my own team.
What recommendations would you give to someone considering this product?
Jira is not necessarily the best project management software out-there. However, its vast integrations and use-cases makes it a useful program to have access to in a company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Valarie N.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Jira makes project management less complicated.
Likeliness to Recommend
What differentiates Jira from other similar products?
We use Jira to manage our team's tasks and projects, schedule sprints and milestones, classify tickets based on priority and category, and manage workflows. This has immensely assisted our team by allowing us to track our progress and appropriately distribute work among team members. When the team size was larger, tracking progress was more difficult. Jira assists me in streamlining the tracking process when there is a large team engaged. Another issue I was having was sharing the progress report in a clear and succinct manner that was easier for a non-technical person to understand.
What is your favorite aspect of this product?
Jira's support for custom fields, task kinds, filtering options, swimlanes, and sprint organization approaches is fantastic. I also like how custom swimlanes can be used to denote which phase of a development workflow a specific ticket belongs to. Jira's activity tracking is likewise quite simple and thorough. One of the most appealing elements of Jira that drew my attention was the customized workflow. Advanced search and filtering are also highly valued. It is impressive how quickly search results are supplied. Another appealing feature is the option to customize the dashboard and show content in a variety of ways.
What do you dislike most about this product?
I don't like how Jira may be difficult for new users to comprehend; yet, with the quantity of options accessible to Jira users, this is nearly hard to prevent. With such adaptable software, complexity is unavoidable, and I don't blame Jira for it. I can't think of anything else about the program that I detest.
What recommendations would you give to someone considering this product?
If you want a thorough way to organize a complicated project, I definitely suggest Jira. If you're replacing previous tracking software, get ready for fantastic Jira features. Jira isn't cheap, so be sure you're getting your money's worth. Train your team to make the best use of Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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