What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Deepak S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Made daily activities much better organized
Likeliness to Recommend
What differentiates Jira from other similar products?
Integration into third-party apps like Git, Bitbutcket, and Zendesk helps streamline our processes and visibility across teams
What is your favorite aspect of this product?
Its bug and Issue tracker, tracks the progress and resolution for the issues parked and gives the information needed to the management for tracking progress
What do you dislike most about this product?
Posting URL's in comments is changed into plain text preview of that URL
What recommendations would you give to someone considering this product?
Best for project organization and planning for agile teams that need to work asynchronously
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Carlos P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Task and project monitoring, Jira
Likeliness to Recommend
What differentiates Jira from other similar products?
We decided to enter the world of the Jira tool in order to find a more practical and automated solution to our project management. With Jira we were able to find a very useful balance when ordering our ideas and transmitting them to our workers, being able to evaluate their follow-up and performance in the tasks to be performed. The optimization managed to grow over the weeks and today it is vital for our operations.
What is your favorite aspect of this product?
Excellent visually when it comes to displaying tickets, a great and intuitive interface that allows ease of coupling between our employees, tracking performance by team offers us the possibility to evaluate how they are integrating based on their results, helping to form teams that are better coupled to the pending activities. The software is highly customizable, facilitating its daily use based on corporate needs.
What do you dislike most about this product?
Although it works excellently, I would not like to have many more third party integrations that allow us to facilitate our operations. Sometimes when requesting access for new users can generate slowness and delay. Despite being easy to use it is necessary to train our employees and sometimes it can be cumbersome, if this does not happen it is difficult to optimize the system and get the most out of it.
What recommendations would you give to someone considering this product?
Jira is a pretty good tool to carry out the supervision of projects and services that are being provided, adaptable to any type of company that requires these services, Jira works excellent at a moderate cost but in the end it is worth it, however it is mostly recommended to be used by software development companies, where they can perform remote monitoring mostly where they work remotely.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Dec 2022
Jira - Useful but limited
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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