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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
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Abhimanyu S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Agility as its Best
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has plethora of new functionalities and features which are not present today also in multiple tools also if used together. Seamless integration with tools for alerting and communication is cherry on the top.
What is your favorite aspect of this product?
The tool is very well verse and detailed in terms of meeting even the most niche requirements of any product based team and to implement Agile methodology over it. The customization level is to the bare metal or to the core.
What do you dislike most about this product?
The budget is on the higher side and as users in your organization increases the cost increases exponentially.
What recommendations would you give to someone considering this product?
If you have the budget for it, then this is the best Agile solution amongst all other alternatives in the market. All being very popular integration with other well known tools is very well documented.
Pros
- Respectful
- Unique Features
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Powerful project management software.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Juan V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
the ideal framework for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
has a number of useful functions and features for project management. For example, Jira offers a variety of collaboration tools, such as chat rooms, voice and video conferencing, instant messaging, as well as a variety of administration tools, such as customisable workflows, reporting dashboards and project tracking.
What is your favorite aspect of this product?
Easily create tasks and teams, allowing you to organise your work and track each task assigned to the team to see how the project is progressing.
What do you dislike most about this product?
lack of flexibility in customisation, complexity in setting up workflows and high subscription costs. In addition, the sheer number of features and tools offered by Jira can be overwhelming for some users.
What recommendations would you give to someone considering this product?
A very good option for project management, I can also assign tasks to each team member, I can also know the updated status of each task and I can even communicate with the team on different projects and tasks. It is a bit complicated to use, as it contains a lot of tools and functions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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