What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Abhimanyu S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Agility as its Best

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira has plethora of new functionalities and features which are not present today also in multiple tools also if used together. Seamless integration with tools for alerting and communication is cherry on the top.

What is your favorite aspect of this product?

The tool is very well verse and detailed in terms of meeting even the most niche requirements of any product based team and to implement Agile methodology over it. The customization level is to the bare metal or to the core.

What do you dislike most about this product?

The budget is on the higher side and as users in your organization increases the cost increases exponentially.

What recommendations would you give to someone considering this product?

If you have the budget for it, then this is the best Agile solution amongst all other alternatives in the market. All being very popular integration with other well known tools is very well documented.

Pros

  • Respectful
  • Unique Features
  • Effective Service
  • Caring
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Powerful project management software.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Juan V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

the ideal framework for project management

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

has a number of useful functions and features for project management. For example, Jira offers a variety of collaboration tools, such as chat rooms, voice and video conferencing, instant messaging, as well as a variety of administration tools, such as customisable workflows, reporting dashboards and project tracking.

What is your favorite aspect of this product?

Easily create tasks and teams, allowing you to organise your work and track each task assigned to the team to see how the project is progressing.

What do you dislike most about this product?

lack of flexibility in customisation, complexity in setting up workflows and high subscription costs. In addition, the sheer number of features and tools offered by Jira can be overwhelming for some users.

What recommendations would you give to someone considering this product?

A very good option for project management, I can also assign tasks to each team member, I can also know the updated status of each task and I can even communicate with the team on different projects and tasks. It is a bit complicated to use, as it contains a lot of tools and functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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