What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Swapnil P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic application with many features

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The features like EPIC, story, task is awesome to manage the projects and timely updating. It is easy to track the progress of the tasks.

What is your favorite aspect of this product?

Everything is cool about Jira, cannot compare it with much application.

What do you dislike most about this product?

Sometimes the tasks do not show up on the Kanban board, which makes tracking of tasks difficult.

What recommendations would you give to someone considering this product?

If you are in project, task management like work, this will be of great help to you. Can absolutely move forward with it.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Ritika N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Extremely easy to understand and intuitive

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Easy taskflow management

What is your favorite aspect of this product?

Drag and drop feature of tasks

What do you dislike most about this product?

Not easy to add team members in project

What recommendations would you give to someone considering this product?

Highly recommended product

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Clarissa S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy Agile Project Management using JIRA

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

You need software that enables work, communication, and organization for anything from the smallest project (a grocery list) to the largest, the integration of several work teams from different regions and multiple quite distinct projects. It's impossible to maintain any kind of order without the help that Jira provides by making incident management, planning, and administration much easier.

What is your favorite aspect of this product?

In my opinion, the best feature of Jira is how easy it is to use. It is simple for many people to work together on a single project, and they can all provide the fine-grained data that is so useful to project managers and other leaders. Additionally, the procedures may be modified to suit your needs. One ticket or several features can be monitored at the same time. Tracking your project's development and making educated decisions are both made easier with Jira's user-friendly interface. You may also make your own filters and utilize them to get and modify reports in accordance with the specific requirements of your clients. The interface is q

What do you dislike most about this product?

One of JIRA's few flaws is its inability to be customized. It can be shaped into anything imaginable. It may take some time to determine which approach is most appropriate for your company. A good template is essential. The functionality of dashboards is analogous. It would be good for teams to examine examples of well-setup dashboards at other organizations in order to rapidly grasp their progress and the worth of their labor.

What recommendations would you give to someone considering this product?

To begin, even the most fundamental level of accessibility is rather flexible; job progress can be readily observed, and identifying people is a breeze. Planning for sprints is simplified, and adding or eliminating tasks is a breeze. accurately mimics the Agile software development life cycle. The search function returns all Jiras that are relevant to the query quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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