What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Kaniaru K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

: Jira with a wide range of advanced features

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

advanced features such as workflow customization, agile methodologies, reporting and analytics, and integration with other tools, which can be beneficial for teams that need more advanced functionality to manage their tasks, issues, and projects.- Scalability: Jira is designed to scale with the needs of organizations, and can handle large projects and teams with ease, which can be beneficial for organizations that are growing and need a more robust project management tool.- Ease of use: Jira is designed to be easy to use, with a user-friendly interface, built-in templates, and a wide range of resources and tutorials available online, which ca

What is your favorite aspect of this product?

reporting and analytics, and integration with other tools

What do you dislike most about this product?

it is a complex tool, it may require some time to set up and use. The mobile app may lack some features compared to the web version, and the reporting and analytics features can be limited.

What recommendations would you give to someone considering this product?

Jira offers a comprehensive system to create, assign, and track tasks, with built-in templates to simplify the process.- Workflow Configuration: Jira allows teams to customize their workflows to match their specific processes and requirements, with built-in templates to aid in setup.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Divya V.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Jira is a fantastic management tool.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has several features and capabilities that differentiate it from other similar products: Customizable workflows: Jira offers highly customizable workflows that can be tailored to match the specific needs of a team or project. This allows teams to adapt the tool to their own unique processes and work styles. Integration capabilities: Jira has a wide range of integration capabilities with other tools and services, such as GitHub, Slack, and Confluence. This allows teams to create a seamless workflow between different systems. Reporting capabilities: Jira provides wide range of reporting capabilities .

What is your favorite aspect of this product?

its flexibility and customizability, integration capabilities with other tools, support for agile methodologies, and reporting capabilities.

What do you dislike most about this product?

Limited customization options for certain features.. Limited search functionality, making it difficult to find specific items. Lack of transparency in the product roadmap and feature development process. Limited support for non-technical teams or projects outside of software development.

What recommendations would you give to someone considering this product?

If considering Jira as a project management tool, it's important to evaluate the team's specific needs and workflows to ensure it's the right fit. Starting small and investing in training can help overcome the steep learning curve and overwhelming interface. Customizing the tool to match the team's processes can help maximize its effectiveness. However, it's worth considering potential drawbacks such as high cost for large teams or limited customization options for certain features. Ultimately, Jira can be a powerful tool for agile development teams, but it's important to carefully evaluate its suitability for your team and use case.

Pros

  • Effective Service
  • Altruistic
  • Includes Product Enhancements
  • Reliable

Charan Teja O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best project management tool available in market

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is well integrated with most of the products that are essential in software. Be it code base, pipelines, communicators, documentation etc. Having many integrations, Jira is the go to tool for any team.

What is your favorite aspect of this product?

The flow of the boards supports customization, allowing teams to fulfill their custom requirements

What do you dislike most about this product?

The product is very well designed, that I didn't notice any feature that dislike about.

What recommendations would you give to someone considering this product?

Jira supports Cloud offering which is easy to implement and also provides basic offering which is free of cost. Give a try to explore and benefited

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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