What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Remi Oluchi G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

In simple terms, Jira makes us more productive.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Based on my experience, what truly distinguishes Jira from alternative project management suites is the exceptional quality and wide range of reporting options available for all Jira-managed projects. Straight out of the box, Jira offers more than twelve different types of reports, including Burndown charts, sprint reports, velocity charts, cumulative flow diagrams, and many more. This comprehensive selection greatly simplifies access to real-time insights into my team's performance, providing valuable information at a glance.

What is your favorite aspect of this product?

One of the standout features of Jira that I truly appreciate is its inclusion of both Kanban and Scrum boards. Having access to either of these boards allows my team to effectively visualize our project workflow and closely monitor the progress of each assigned task in real time. This functionality significantly helps us limit the work-in-progress (WIP) phase and facilitates seamless movement of tasks from the "Doing" stage to the "Done" stage.

What do you dislike most about this product?

One area where Jira falls short is with its limited collaboration tools. In fact, it lacks a real-time messaging tool out of the box. Additionally, its user interface is not particularly user-friendly, which often results in a slow learning curve for non-technical users,

What recommendations would you give to someone considering this product?

We have navigated the absence of a standard messaging feature limitation on Jira, by integrating it with Slack.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Anil T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

FAntastic Software with Eas to use

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira Software provides roadmaps that help teams plan and communicate their long-term goals and priorities. Roadmaps can be shared with stakeholders and team members, making it easier to align everyone around the same objectives.

What is your favorite aspect of this product?

Teams can create and track issues within Jira Software, including bugs, tasks, and user stories. Each issue can be assigned to a team member, and progress can be tracked in real-time.

What do you dislike most about this product?

Nothin to dislike

What recommendations would you give to someone considering this product?

I hihly recommend people to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohan R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Jira - One of the best management tools

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira is a popular project management tool that provides several features to help teams manage their projects effectively. The software is agile, and flexible, and offers great integration features and customization. Jira's interface is very easy to use and the interface is very interactive.

What is your favorite aspect of this product?

The best part about Jira is the agility, flexibility and comprehensive integration it offers. There are various features which prove to be of great help in project management.

What do you dislike most about this product?

The product has almost everything required and is one of the best in the market.

What recommendations would you give to someone considering this product?

Just go for the product, it's one of the best products among its peers. The cost is not high and the features offered are great.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation

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