What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

86

Notifications

85

Task Reporting

85

Due Dates

85

Drag and Drop Prioritization

85

Add Notes

84

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2023

Loaded with features to drive project

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Dany A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Freat tool for project management

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Customized templates

What is your favorite aspect of this product?

Automatic work flow

What do you dislike most about this product?

Permissions management

What recommendations would you give to someone considering this product?

Consider cost

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Cons

  • Less Efficient Service
  • Slower Product Innovation
  • Less Transparent

Serhat C.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Excellent Teamwork

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

According to our research, it is very difficult to open such programs outside the intranet. What we need is to keep our communication strong with our solution partners. At the same time, be able to document it. Jira produces more formal and effective results compared to other similar applications. We can understand this from the good response of the end user. In addition, many large companies in our country use Jira.

What is your favorite aspect of this product?

As a team that has adopted the Scrum business model, Jira is suitable for this model, it is fast and agile, the dashboard is user-friendly and detailed, and we can write comments on the solutions (bug and cr) from the company.

What do you dislike most about this product?

There isn't any feature that we don't like as a team when using Jira. We are very pleased.

What recommendations would you give to someone considering this product?

As a bank, we have many solution partners. We can request bugs, change requests and features to these companies. We use Jira for their regular follow-up and resolution. The efficiency has increased considerably and we can read the comments and suggestions of the companies. Not that I recommend it, but you should definitely try it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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