What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Juan V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
the ideal framework for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
has a number of useful functions and features for project management. For example, Jira offers a variety of collaboration tools, such as chat rooms, voice and video conferencing, instant messaging, as well as a variety of administration tools, such as customisable workflows, reporting dashboards and project tracking.
What is your favorite aspect of this product?
Easily create tasks and teams, allowing you to organise your work and track each task assigned to the team to see how the project is progressing.
What do you dislike most about this product?
lack of flexibility in customisation, complexity in setting up workflows and high subscription costs. In addition, the sheer number of features and tools offered by Jira can be overwhelming for some users.
What recommendations would you give to someone considering this product?
A very good option for project management, I can also assign tasks to each team member, I can also know the updated status of each task and I can even communicate with the team on different projects and tasks. It is a bit complicated to use, as it contains a lot of tools and functions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vickie M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Great software that simplifies project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira enables me to submit support tickets in an orderly and coordinated manner. Because creating tickets is simple, I can submit tickets quickly. The Jira dashboard has aided in the resolution of urgent issues for both the business client and the solution architect, as well as numerous layers of effort tracking, bug fixes, and sprint planning. The developers are working well, and our QA team is utilizing it to detect bugs and report them to JIRA.
What is your favorite aspect of this product?
It's great for submitting support issues in a centralized location so that those who handle the tickets outside of my team may access, allocate, and change their status. Based on the symbols, bug tracking and projected deadlines are clearly conveyed. Normally, we operate in the AGILE project management technique, which includes the planning and follow-up of Tickets, but this process is now much more comfortable thanks to JIRA. Sprint planning is the most useful feature of JIRA, and we can now assign a ticket to another team member, make it a subtask, and even remove any ticket.
What do you dislike most about this product?
Because we use JIRA so regularly, it's difficult to see any disadvantages. The main disadvantage discovered on the JIRA dashboard was locating Sprint-based plan attempts for a large business that preserves the Sprint schedule and version history with it.
What recommendations would you give to someone considering this product?
JIRA is an excellent project management solution for improving project flow and growth. If you want to become an agile developer, JIRA Board is the best place to start.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Samuel S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Flexible, shiny boards
Likeliness to Recommend
What differentiates Jira from other similar products?
Some complex configuration are now out of the window and been replaced with a whole new way to customize Jira issue types and custom fields
What is your favorite aspect of this product?
Backlogs, sprints, reports, roadmaps, and estimation can be toggled on / off with the click of a button, unshackling teams from rigid implementations of Agile
What do you dislike most about this product?
ira is not immediately intuitive to a new user
What recommendations would you give to someone considering this product?
Make it user friendly
Pros
- Effective Service
- Performance Enhancing
- Efficient Service
- Altruistic
Cons
- Less Productive
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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