What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 88

Task Assignment

91

List Tasks

90

Task Status

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Notifications

85

Task Reporting

85

Add Notes

85

Shared Task List

85

Drag and Drop Prioritization

85

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Powerful Tool for Taking Control of Your Project

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira differs from other comparable solutions in a number of ways. First of all, Jira is quite adaptable and can be modified to meet a variety of project management requirements. Jira also offers a user-friendly design that is simple to use and navigate. Users may easily collaborate with their teams using the platform's wide selection of connectors with well-known development and collaboration tools. Finally, Jira is equipped with sophisticated reporting and analytics to help organisations make the most of their data and is built to scale with businesses as they expand.

What is your favorite aspect of this product?

The way JIRA tracks and organises tasks, issues, and projects is my favourite feature. It makes it simple to identify who is in charge of what duties, when they are due, and whether they have been finished, which aids in my ability to stay organised and on schedule. JIRA also includes fantastic reporting options that let me rapidly see how a project is progressing and what areas might need more attention.

What do you dislike most about this product?

I dislike the fact that customising workflows can be challenging and that navigating the user interface can be challenging. In addition, it takes too many clicks to go where you want to go, which can be annoying and time-consuming.

What recommendations would you give to someone considering this product?

1. Take into account and confirm the responsiveness and helpfulness of the product's customer service team. 2. Think about the product's price and determine if it fits within your budget. 3. To make sure the item is the best choice for you, compare it to comparable items on the market. 4. Check out online product reviews to see what other people are saying about the item. 5. For your piece of mind, confirm that the product is covered by a warranty or guarantee. 6. If at all feasible, query and seek assistance from an experienced salesperson.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Saves Time
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2023

One of the best project management tool out there!

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Hina S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Tool to Manage the Tasks

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira stands out from other products due to its robust features and customizability. It offers features such as customizable workflows, real-time dashboards, and deep integration with other tools. Additionally, it has powerful agile project management tools and allows teams to easily create and track tickets. Jira also supports collaboration with stakeholders and a wide range of third-party applications. Finally, its cloud-based platform allows teams to work together from any location.

What is your favorite aspect of this product?

My favorite aspect of JIRA is its versatility. It is a powerful tool for tracking tasks and issues, planning sprints, and managing projects. It also offers a variety of customization options, so it can be tailored to the specific needs of any organization. Additionally, its user-friendly interface and robust reporting capabilities make it an invaluable tool for project management.

What do you dislike most about this product?

One of the main drawbacks of JIRA is its complexity. It can be difficult to learn, particularly for those without prior experience, and there are lots of features that can be difficult to understand. Additionally, JIRA can be slow and unreliable, and the user interface can be difficult to navigate, making it hard to quickly find the information you need.

What recommendations would you give to someone considering this product?

1. Make sure you understand the pricing structure, as well as any additional costs associated with customization or plugins. 2. Look into how JIRA integrates with other tools you may be using. 3. Familiarize yourself with the user interface and the various features of JIRA before making a commitment. 4. Consider the size and complexity of your project to determine if JIRA is the right tool for your needs. 5. Invest in training for new users to ensure everyone is comfortable with the system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Saves Time

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