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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
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Teena T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Fantastic product it is
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira sets itself apart with its focus on agile project management, adaptability through customization, seamless integration with other tools, and scalability for teams of all sizes. Its user-friendly interface and robust reporting make it a standout choice for efficient project management and collaboration.
What is your favorite aspect of this product?
Task management is my favourite part.Weekly tasks will be already assigned.so we can plan accordingly.
What do you dislike most about this product?
Some features missing in mobile application
What recommendations would you give to someone considering this product?
I recommend Jira for its user-friendly interface, powerful customization options, and seamless integration with various tools. It's particularly effective for agile project management and offers scalability to suit diverse team sizes. The extensive marketplace and robust reporting features further enhance its capabilities, making it a valuable choice for efficient collaboration and project management.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Deepika T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Integration Capabilities Issue Tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
1.Community and Ecosystem 2. Versatility Across Industries 3. Scalability 4. Powerful Reporting and Analytics 5. Wide Range of Integrations 6. Strong Agile Support 7. Customization and Flexibility
What do you dislike most about this product?
1. Complexity for Small Teams 2. Interface Changes 3. License Costs 4. Resource Intensiveness 5. Learning Curve
What recommendations would you give to someone considering this product?
Overall its a good product for project managements' as it has agile methodology.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Suzun K.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2023
Jira Has Potential If.....
Likeliness to Recommend
What differentiates Jira from other similar products?
Deep potential if set up correctly out of the box, there is no going back if not
What is your favorite aspect of this product?
Workflow management Ticket Management Roadmaps Milestones Agile
What do you dislike most about this product?
Reporting and Dashboarding is highly dysfunctional and behind the curve
What recommendations would you give to someone considering this product?
Compare to Smartsheet first if the output you want high level, quality reporting
Pros
- Enables Productivity
- Includes Product Enhancements
- Security Protects
- Helps Innovate
Cons
- Less Performance Enhancing
- Commodity Features
Please tell us why you think this review should be flagged.
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