Jira Software Cloud Premium Logo
Jira Software Cloud Premium Logo
Atlassian

Jira Software Cloud Premium

Composite Score
8.0 /10
CX Score
8.4 /10
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Jira Software Cloud Premium
8.0 /10

What is Jira Software Cloud Premium?

Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.

Company Details

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Jira Software Cloud Premium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira Software Cloud Premium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira Software Cloud Premium?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Fair

Feature Ratings

Average 83

Reporting

86

Workflow Management

85

Collaboration

85

Planning and Scheduling

84

Dependency and Milestone Tracking

83

Time & Expense Tracking

80

Hierarchical Task Management

79

Document Management

79

Resource Management

79

Budget Management

74

Mobile Access

72

Vendor Capability Ratings

Average 78

Ease of Implementation

85

Business Value Created

83

Ease of Data Integration

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Quality of Features

77

Vendor Support

76

Breadth of Features

75

Usability and Intuitiveness

75

Ease of Customization

74

Jira Software Cloud Premium Reviews

Hugo N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use and manage with some training

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

In general, Jira Cloud Premium offers a good platform to run any line of business. Either you want to create simple projects or more complex ones, Jira offers a variety of plugins to enhance the productivity and customization. You can develop your own scripts or plugins even in order to customize the application to the needs of your company. Although some training is required to be a Jira Admin, the application itself is quite easy to use by the end user. It makes easy to create reports and to push your projects forward as you like/need, keeping a good track of all the tasks.

What is your favorite aspect of this product?

The adaptability it offers. JIra has the possibility to be customized almost as much as you want in order to adapt to the needs of the company. Next Gen projects is something new that also gives teams a more independent way to work by giving the teams more control over the project they are working on.

What do you dislike most about this product?

In some cases, Atlassian releases updates that change the functionality/usability of the platform. This is not bad but, in some cases, users might get confused on situations like "where did this option go?"

What recommendations would you give to someone considering this product?

Atlassian offer the possibility of creating a free cloud instance for testing purposes. Before buying the product, consider create yourself a free instance to play with it a bit and see it's capabilities. If it fits your needs, go for it!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Fair

Lisa J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

JIRA, the ultimate management software worldwide.

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

JIRA has a big marketplace and so it allows you to work with different international clients. This increases company’s profitability and the workers are even more motivated to work hard to have a good image in front of the clients.

What is your favorite aspect of this product?

It has a feature to display the Kanban which provides a better visibility of the tasks that are completed, in progress or still to be done. This helps dealing with the tasks much more effectively.

What do you dislike most about this product?

Posting URLs are automatically changed into normal text and cannot be avoided. This bugs me a lot as if I want to share the link with someone on the system that isn’t possible right now.

What recommendations would you give to someone considering this product?

Hence, I would suggest you to surely go for it. It has some of the best features that many applications might not have. They just have to work on some of their updates.

Pros

  • Efficient Service
  • Transparent
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Less Productive
  • Inhibits Innovation

Sophie C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Jira Software cloud premium, one stop solution!

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

Jira Software Cloud Premium has powerful project configuration. We can easily customize our project outflow, issues and fields for the boards our clients need and want. We can track reports about how projects are progressing so we can have clear overview of our team work and plan. Jira Software Cloud Premium has customized dashboard which is on-stop for all the data and information. We can easily organize our projects and achievements in one view. It also has powerful and advanced search capabilities which are powered by Jira Query Language.

What is your favorite aspect of this product?

It is useful for different types of users which includes designers, developers, projects managers and engineers. It also support and help to accomplish our projects. It provides single view of all type of our information and can generate the needed reports for various sprints such as burndown charts and sprint velocity etc.

What do you dislike most about this product?

Reports are not reusable once we use them, they are not more available. Also, it has confusing user interface which is not much clear and needs to be bit more cleared

What recommendations would you give to someone considering this product?

Jira Software Cloud Premium is best recommended because of its viable solution among teams. Jira has tools that enable us to sketch out the big picture, communicate plans, and connect the bigger project roadmap goals to our team’s everyday tasks.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Respectful
  • Client Friendly Policies