Atlassian

Jira Software Cloud Premium

Composite Score

8.0 /10

CX Score

8.4 /10

42 Reviews Write a Review

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What is Jira Software Cloud Premium?

Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.

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Jira Software Cloud Premium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira Software Cloud Premium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira Software Cloud Premium?

0% Negative

4% Neutral

96% Positive

Pros

Respectful
Performance Enhancing
Reliable
Fair

Feature Ratings

Average 83

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Hierarchical Task Management

Document Management

Resource Management

Budget Management

Mobile Access

Vendor Capability Ratings

Average 78

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Project Portfolio Management - Enterprise

Score 7.5

View Jira Software Cloud Premium in this category (opens in a new tab)

Jira Software Cloud Premium Reviews

Katrina Cisa S.

Role: Sales Marketing
Industry: Media
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2023

Exceptionally versatile and ideal .

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

JIRA has various features like filters, APIs, customizable boards, and real-time reports. It also integrates well with other development tools.

What is your favorite aspect of this product?

Atlassian support is of the highest quality and is available 24/7 with unwavering dedication.

What do you dislike most about this product?

Establish clear customization guidelines and best practices to avoid complications in Jira Software.

What recommendations would you give to someone considering this product?

For anyone who is considering Jira Software, I would recommend they go with Jira Service Desk.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rakshit A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Ease to use and Help in Tracking all the task

Likeliness to Recommend

10 /10

What differentiates Jira Software Cloud Premium from other similar products?

Ease to Use. Traceability Matrix Task Assignment Sprint board Usage

What is your favorite aspect of this product?

Sprint Board Usage

What do you dislike most about this product?

Manually writing Query and missing some documentation

What recommendations would you give to someone considering this product?

Improvement in Documents and blogs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gonçalo V.

Role: Industry Specific Role
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

A great product with a confusing UX

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

It has a lot of customization and changes. Also it as a great plugin approach which provides a lot of extra functionality

What is your favorite aspect of this product?

It's plugin architecture

What do you dislike most about this product?

The UX is rather inconsistent. Also the customization is far from easy to do. Also exporting data to excel is far from optimal and you need to to that export via the REST interface

What recommendations would you give to someone considering this product?

You should try it before you buy it. It's quite an interesting product with lots of potential but it also expensive when you start scalling it to more people

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Jira Software Cloud Premium

What is Jira Software Cloud Premium?

Company Details

Book a Free Demo Today!

Jira Software Cloud Premium Ratings

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Jira Software Cloud Premium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Project Portfolio Management - Enterprise

Jira Software Cloud Premium Reviews

Katrina Cisa S.

Exceptionally versatile and ideal .

Likeliness to Recommend

Pros

Rakshit A.

Ease to use and Help in Tracking all the task

Likeliness to Recommend

Pros

Gonçalo V.

A great product with a confusing UX

Likeliness to Recommend

Pros

Feature Ratings

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Hierarchical Task Management

Document Management

Resource Management

Budget Management

Mobile Access

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization