Jiminny Logo
Jiminny Logo
Jiminny

Jiminny

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Jiminny
8.2 /10

What is Jiminny?

Jiminny is a revenue intelligence platform that provides insights into performance with actionable data to help reps grow. Jiminny captures & analyzes your customer interactions to provide you with critical go-to-market insights. Use conversation intelligence to build smarter sales teams so you can win more deals.

Company Details


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Awards & Recognition

Jiminny won the following awards in the Conversation Intelligence category

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Jiminny Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jiminny.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
93%
Conflict Resolution:
88%
Strategy & Innovation:
94%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jiminny?

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0% Negative
0% Neutral
100% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 77

Call Recording

81

Call Analytics

80

Conversation Coaching

78

Artificial Intelligence Engine

78

Role-Based Access

78

Application Integration

77

Pipeline Visibility

76

Mobile Support

76

Dashboards and Reporting

76

Manager Annotation and Feedback

74

Audio Transcription

72

Vendor Capability Ratings

Average 78

Breadth of Features

83

Ease of Implementation

81

Business Value Created

81

Ease of Data Integration

80

Quality of Features

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

77

Vendor Support

74

Ease of Customization

74

Availability and Quality of Training

72

Jiminny Reviews

Rishabh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Time saving and efficient tool

Likeliness to Recommend

9 /10

What differentiates Jiminny from other similar products?

Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself overall its very easy to use and user friendly

What is your favorite aspect of this product?

Jiminny offers a tool for summarising calls which saves you that extra few minutes that could be spent creating more opportunuties.

What do you dislike most about this product?

So far nothing, it's giving me all I need to excel in my role.

What recommendations would you give to someone considering this product?

Four sure any organization should use this product as its AI summary feature is the most helpful part of the tool and it saves a lot of time

Pros

  • Saves Time
  • Generous Negotitation
  • Helps Innovate
  • Reliable

Prabhat K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Outstanding conversation analytics tool .

Likeliness to Recommend

8 /10

What differentiates Jiminny from other similar products?

AI-driven conversation analytics for both voice and chat interaction, its seamless ability to integrate with other CRM systems. Its real-time analytics is top-notch, which improves customer service along with its sale.

What is your favorite aspect of this product?

Its ability to analyze the tone and sentiment of conversation in real-time, providing businesses quick and actionable insight.

What do you dislike most about this product?

Its pricing, which might be a barrier for small businesses, startups.

What recommendations would you give to someone considering this product?

Utilize the free trial, take advantages of its seamless integration with other CRM Systems. Build a feedback loop into your process so you can adapt quickly to changing customer needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Nilesh P.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

ser-Friendly with Great Potential, Yet Some Kinks

Likeliness to Recommend

9 /10

What differentiates Jiminny from other similar products?

Jiminny provides real-time feedback and actionable coaching tips, which helps sales reps continuously improve. The platform's ability to analyze and break down conversations helps teams better understand what works, allowing them to refine their sales strategies more effectively.

What is your favorite aspect of this product?

The sentiment analysis and keyword tracking are particularly impressive because they help sales teams understand not just what was said, but how it was said, and the emotional tone behind it. This level of detail allows for more personalized coaching and can really help reps refine their communication skills

What do you dislike most about this product?

The advanced analytics and coaching tools are incredibly powerful, but they can require a bit of a learning curve to get the most out of them. For smaller businesses or teams without dedicated training staff, this could feel like a bit too much to navigate initially.

What recommendations would you give to someone considering this product?

Jiminny works best when integrated with your existing CRM or sales tools. Doing this will streamline your workflow and provide a more unified view of your sales conversations and performance metrics. The platform gives a lot of insight into customer sentiment and team performance, which can help fine-tune your approach.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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