Jiminny Logo
Jiminny Logo
Jiminny

Jiminny

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Jiminny
8.2 /10

What is Jiminny?

Jiminny is a revenue intelligence platform that provides insights into performance with actionable data to help reps grow. Jiminny captures & analyzes your customer interactions to provide you with critical go-to-market insights. Use conversation intelligence to build smarter sales teams so you can win more deals.

Company Details


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Awards & Recognition

Jiminny won the following awards in the Conversation Intelligence category

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Jiminny Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jiminny.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
93%
Conflict Resolution:
88%
Strategy & Innovation:
94%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jiminny?

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0% Negative
0% Neutral
100% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 77

Call Recording

81

Call Analytics

80

Conversation Coaching

78

Artificial Intelligence Engine

78

Role-Based Access

78

Application Integration

77

Pipeline Visibility

76

Mobile Support

76

Dashboards and Reporting

76

Manager Annotation and Feedback

74

Audio Transcription

72

Vendor Capability Ratings

Average 78

Breadth of Features

83

Ease of Implementation

81

Business Value Created

81

Ease of Data Integration

80

Quality of Features

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

77

Vendor Support

74

Ease of Customization

74

Availability and Quality of Training

72

Jiminny Reviews

sharvani p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Useful software, but takes time to get used to

Likeliness to Recommend

10 /10

What differentiates Jiminny from other similar products?

Jiminny is helpful for tracking and analyzing calls, especially for sales teams. The call recordings and transcriptions make it easy to review conversations and improve performance. However, the transcription isn’t always accurate, and the interface could be more user-friendly.

What is your favorite aspect of this product?

I like that Jiminny records calls and provides insights, making it easier to review conversations and improve sales. It’s also helpful for keeping track of important discussions. The real-time transcription is a nice feature, though it’s not always 100% accurate.

What do you dislike most about this product?

The transcriptions aren’t always accurate, which can be frustrating when trying to review calls. The interface also feels a bit crowded, and it takes some time to figure things out.

What recommendations would you give to someone considering this product?

If you're considering Jiminny, it's a useful tool for recording and reviewing calls, but it takes some time to get used to. The transcription isn’t always accurate, so don’t rely on it completely. If you need detailed call insights, it’s worth trying, but be ready for a bit of a learning curve.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zaid k.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Powerful Insights for Conversation Improvement

Likeliness to Recommend

8 /10

What differentiates Jiminny from other similar products?

What I find sets Jiminny apart from other conversation intelligence tools is its real-time coaching feature, which allows me to receive immediate feedback during calls. The AI-driven insights are incredibly helpful for identifying trends and making actionable improvements. I also appreciate its user-friendly interface and the customizable dashboards that make it easy to track performance metrics, both for my team and as an individual.

What is your favorite aspect of this product?

One of my favorite aspects of Jiminny is its AI-driven insights that analyze conversations and highlight key trends. This feature helps me pinpoint areas for improvement and understand what works best during interactions. The ability to track performance metrics over time also provides a clearer picture of my progress, making it easier to set goals and stay motivated. Having this level of analytical support truly enhances my approach to improving communication and effectiveness in my role.

What do you dislike most about this product?

Its occasional integration issues with other tools. While it generally works well, there are times when syncing with my CRM can be a bit clunky, leading to delays in accessing important data. Additionally, I sometimes wish the AI insights were more customizable, as having the ability to tailor them to specific scenarios would enhance their relevance and usefulness. These minor frustrations can detract from the otherwise positive experience,

What recommendations would you give to someone considering this product?

If you're considering Jiminny, I would recommend taking advantage of the trial period to fully explore its features, especially the real-time coaching and AI-driven insights. Focus on how the platform can integrate with your existing tools, as this can significantly enhance your workflow. Additionally, invest some time in customizing the dashboards to fit your needs, as this will help you gain more actionable insights.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Includes Product Enhancements
  • Helps Innovate

DD P.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Boosting Sales with Smart Conversation Insights

Likeliness to Recommend

9 /10

What differentiates Jiminny from other similar products?

it stands out with real-time feedback, seamless integrations, and advanced AI-driven coaching for sales teams.

What is your favorite aspect of this product?

My favorite aspect of Jiminny is its real-time feedback feature, which helps sales teams instantly adjust and improve their approach during customer interactions.

What do you dislike most about this product?

One downside of Jiminny is its pricing, which may be steep for smaller teams or organizations with limited budgets.

What recommendations would you give to someone considering this product?

Make sure your team is prepared to use real-time feedback effectively, and check if it fits within your budget and integrates well with your existing tools.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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