Jasper PIM Customer Reviews 2024

Jasper PIM

Composite Score

6.7 /10

CX Score

7.0 /10

21 Reviews Write a Review

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What is Jasper PIM?

Master products and syndicate through multiple distribution channels with the Jasper PIM. A central set of product data to manage, decorate and automate the feed of eCommerce websites, print catalogs, ERP systems and trading partners. Speed time to market, optimize merchandising, scale for growth, build brand equity and ensure absolute product accuracy across all channels. Coordinate automated communication among e-commerce related business systems, including ERP, EDI, POS, DAM, fulfillment and eCommerce channels with the Jasper PIM.

Company Details

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Awards & Recognition

Jasper PIM won the following awards in the Product Information Management category

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2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2023

4 Top Rated Capabilities

1 Top Rated Features

2022

Jasper PIM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jasper PIM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

13
Since last award

88 Plan to Renew

12
Since last award

74 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jasper PIM?

16% Negative

4% Neutral

80% Positive

Pros

Generous Negotitation
Respectful
Altruistic
Continually Improving Product

Feature Ratings

Average 74

Product Categorization & Relationships

Advanced Search and Filtering

Product Data Analytics

Workflow and Approval Management

Omni-Channel Information Delivery

Data Syndication

Integration

Data Export

Role-Based Access Management

Master Record Management

Digital Asset Management

Vendor Capability Ratings

Average 70

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Jasper PIM Reviews

Stewart N.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Shopify Integration!!

Likeliness to Recommend

10 /10

What differentiates Jasper PIM from other similar products?

The price and Shopify integration. Based on my research of over a year for a PIM solution, no others fit within my budget, and those that did lacked Shopify integration (Which was a must). The Shopify app was my main selling point. When I compared self-hosted/open source PIM solutions, they were either very incomplete, didn't work well in the cloud or came with many other features that weren't required (pimcore)..

What is your favorite aspect of this product?

Dealing with the team, they're great to work with, are informative and happy to help. The product itself is doing what is required and making managing products and updating our software solutions, ERP and Shopify etc

What do you dislike most about this product?

1. Shopify integration has a few flaws: a) Product Type field isn't present in JasperPIM - This is important and a key part of Shopify mainly for use of filters, and populating collections b) The Long Description field, adding images within the WYSIWYG is a little problematic. We can do it by copy/paste, but this adds the image as text (At least in the source code) which caused an issue on Shopify with its Long Description character limits. c) The images import to shopify seems inconsistent + MORE i.e. mis-matched field titles for imports/exports. Browser state not refreshing correctly, product url imports etc

What recommendations would you give to someone considering this product?

Ensure they understand the features currently in development, and to run through JasperPIM and its integrations a few times before going ahead with the full integration.

Pros

Continually Improving Product
Trustworthy
Inspires Innovation
Caring

Cons

Less Reliable

Jasper PIM

What is Jasper PIM?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Jasper PIM Ratings

74 Likeliness to Recommend

13 Since last award

88 Plan to Renew

12 Since last award

74 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Jasper PIM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Jasper PIM Reviews

Stewart N.

Shopify Integration!!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Product Categorization & Relationships

Advanced Search and Filtering

Product Data Analytics

Workflow and Approval Management

Omni-Channel Information Delivery

Data Syndication

Integration

Data Export

Role-Based Access Management

Master Record Management

Digital Asset Management

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration